Supervisor, Shipping & Receiving

Tailored Brands•Peachtree Corners, GA

10d

About The Position

The Hub Shipping Supervisor is responsible for providing strong leadership and supervising the day to day shipping and receiving functions assigned to the Transportation Department. Under the supervision of the Transportation Manager, this position is responsible for shipping, receiving, packing, inventory management and the transportation carrier scheduling in a safe and efficient manner. This includes planning, directing and coordinating all activities within the department including work force, training and facilitating the movement of product into and out of the distribution center while maintaining high standards with respect to safety, productivity, quality and on-time delivery. This position is instrumental in meeting and exceeding customers’ expectations, while continuously identifying opportunities to streamline the workflow and gain efficiency.

Requirements

High School or Equivalent required
Must possess minimum 3 years of warehousing and shipping supervisory experience preferably in a fast-paced, high volume distribution center environment
Must be “hands-on” with strong leadership and managerial skills
Proficient computer skills in Microsoft Office products including Word, Excel and Outlook and the ability to learn proprietary programs
Excellent communication (verbally and written) with all levels of the organization and able to build effective relationships with others
Highly motivated and high initiative in providing proactive efforts to resolve discrepancies with a high sense of urgency to meet deadlines
Proven experience working with all levels of employees and management and ability to garner the loyalty and trust of direct reports
Ability to motivate, encourage, and lead a team-oriented environment
Must have a “can-do” attitude with a sense of urgency and dedication to the success of the overall business mission
Effective time management, conflict management and negotiation skills
Solid attention to detail and problem-solving skills to identify and resolve discrepancies with a high sense of urgency to meet deadlines
Strong organizational, multi-tasking and follow-through skills
Must always maintain a professional and positive attitude with the highest level of customer service
Dependable and flexible scheduling is required based on business needs (i.e., increased hours, weekends, holidays, and volume of work, staff shortages, etc.)
Previous experience in the use of warehouse technology equipment and material handling equipment

Responsibilities

Plan, organize and direct the work of staff in receiving, warehousing and shipping operations to meet customer requirements
Review orders, schedules and other information to determine work sequence and material shipping dates, type, volume and destination
Organize and manage day-to-day operations to ensure shipments are dispatched and picked up by carriers for on-time order fulfillment
Determine manpower needed in the department according to volume levels
Lead and motivate the workforce in a positive manner and effectively handle employee relations including, but not limited to, training, counseling, discipline and conflict resolution
Foster positive employee morale, enhance productivity and a fair and equitable work environment in compliance with Company policies
Communicate effectively with all employees regarding both routine and exceptional issues including safety, quality, procedures, job performance and training
Coordinate and communicate departmental needs with other departments
Supervise staff to ensure that all packages are labeled accurately to proper destinations
Ensure that all product ships from the DC without discrepancies or packaging problems
Supervise the receiving and location of material into the system to ensure accurate inventory records and efficient retrieval
Enhancing productivity levels through process-improvement as well as through people-development
Review shipping notices, bills of lading, invoices, orders and other documentation to determine shipping priorities, work assignment and shipping methods required to meet shipping and receiving schedules
Ensure correct shipment of orders
Manage the shipping process by creating deliveries for all shipments to appropriate locations or other shipping sites
Oversee incoming and outgoing shipping activities to ensure accuracy, completeness and condition of shipments
Contact carriers to schedule pick-ups times and arrange scheduled pick-up times
Maintain shipping goals by coordinating staff, equipment and customer demand
Prepare management reports as needed
Maintain inventory of shipping materials and supplies
Implement effective inventory control procedures to ensure the availability of materials
Monitor Drivers Logs to ensure compliance according to DOT regulations
Train employees to practice safe and efficient work techniques to minimize potential injuries and hazardous conditions
Participate and conduct safety meetings and inspections in a timely manner
Maintain equipment in good working order
Ensure that material areas are kept neat and orderly
Lead by example to ensure that employees always maintain acceptable levels of housekeeping with regard to equipment and their assigned work area and/or department
Ensure that employees always wear the appropriate safety attire and protective equipment
Ensure all employees are trained on proper shipping procedures and usage of RF hand-held scanners
Monitor the shipping operations to make sure it is run in an efficient manner
Ensure that all quality protocols and procedures are followed
Evaluate and review quality performance in accordance with established guidelines, adjust to changes in the organization, evaluate training requirements and initiate appropriate and timely corrective actions
Communicate with other departments to address and solve problems with packaging, weight discrepancies, labeling issues and any other problem that affects the smooth flow of materials
Conduct shipping audits on a regular basis to ensure pick list instructions are met, shipments are prepared correctly, and shipping issues are minimized

Benefits

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts.

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