Supervisor, Sendout - Laboratory - Full Time, Days

NYU Langone Health • Patchogue, NY

88d • $61,001 - $66,950

About The Position

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices. We have an exciting opportunity to join our team as a Supervisor, Sendout - Laboratory - Full Time, Days - Clinical Labs-Procure,Dist,Adm - Full-Time - Mo. In this role, the successful candidate will be responsible for the Central Processing and Sendout department, acting as a liaison between the reference lab, management, and providers regarding specialty testing, special shipments, NYSDOH special testing permits, and exception handling. The role also involves coordinating quality assurance activities for critical values, shipping & tracking, inventory control, and result documentation.

Requirements

• Associates Degree.
• Minimum of 3 years Clinical Laboratory experience, especially in the area of Shipping and Handling of Biohazardous Materials.
• Knowledge of medical terminology.
• Excellent communication and interpersonal skills.

Nice To Haves

• Supervisory experience.
• Current Certificate in Shipping and Handling of Biohazardous Materials.
• Good computer skills.
• Flexibility and multitasking abilities.

Responsibilities

• Supervising Central Processing and Send Out section employees.
• Responsible for section personnel scheduling & coverage.
• Responsible for section QA.
• Responsible for training and competency of Data Entry Operators.
• Responsible for employee assessments.
• Responsible for obtaining special reports for leadership as needed.
• Responsible for cost containment.
• Management and troubleshooting for reference lab related testing.
• Coordination with Physicians, Directors/Assistant Directors, and Managers of specialty testing.
• Gathering information for specialty testing sample requirements and ensuring proper handling of specimens.
• Coordination with off-site within the NYU Hospitals System for proper handling and timely shipment of send-out tests.
• Troubleshooting problem specimens ARUP Except-handling.
• Calling primary care providers and transcribing ARUP critical call reports.
• Quality assurance for Central Processing and Send-out testing.
• Pending log review and verifying specimen source entry.
• Daily and monthly cross-matching of ARUPs Critical Value Report.
• Ensuring critical values are reported in a timely manner.
• Making sure all send-out lab certificates of accreditation are up-to-date.
• Scanning results into EPIC and finalizing patient results.
• Inventory Quality Assurance for all Reference Lab supplies.
• Ordering supplies and ensuring they are sufficient and not past expiration.
• Specimen coordination for in-house testing validation.
• Regularly reviewing and keeping up-to-date with reference lab testing updates.
• Providing proper notification of absence or tardiness.
• Arriving at work on time, as scheduled.
• Adhering to departmental guidelines concerning sick time, vacation time, personal days, overtime, paid and unpaid leave(s).

Benefits

• Salary range of $61,001.75 - $66,950.00 Annually.
• Equal opportunity employer.
• Commitment to inclusion in all aspects of recruiting and employment.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Associate degree