SUPERVISOR-SECURITY

Hard Rock International (USA), Inc.-posted 3 months ago
Mettler, CA
5,001-10,000 employees
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The incumbent is responsible for managing security activities to ensure the safety and security of gaming and entertainment guests and team members, as well as the safeguarding of all property; ensures that all potential security violations are investigated, and corrective actions are taken while providing exceptional customer service.

  • Assists the shift manager with the overall security of the casino and the coordinating of security efforts to safeguard company assets, employees, and patrons of Casino in accordance to the Internal Control Submissions and the rules of the Tejon Gaming Commission during assigned shift.
  • Responsible for assigned security posts.
  • Guards transfer of money, chips, and jackpots.
  • Performs hopper fills, table fills and table credits.
  • Train, evaluate, and recommend disciplinary action for officers.
  • Patrol premises to discourage inappropriate behavior and take action when necessary.
  • Writes investigative and incident reports.
  • Responsible for addressing any individual not wearing a Commission Badge found in non-public areas or any person found in areas 'not authorized to be in.
  • The Supervisor will assume overall responsibility of security operations during the absence of the Security Director.
  • Perform other duties as assigned.
  • High School Diploma or equivalent is required.
  • Minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
  • Two years’ progressive experience in security operations and supervisory experience preferred.
  • Strong leadership and interpersonal skills.
  • Excellent interpersonal, oral and written communication skills.
  • Meticulous, organized and accurate.
  • Extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Manage multiple details and tasks concurrently in a changing environment.
  • Able to work effectively in a team environment.
  • Analyze and think about how possible solutions impact on the entire operation.
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