SUPERVISOR-SECURITY OPERATIONS

Mayo Career Site US•Rochester, MN

20d

About The Position

Mayo Clinic Global Security Supervisors will oversee the activities and supervision of the security officers by assisting with problems, providing direction, determining appropriate action, and disseminating information. The supervisor will meet budgetary specifications and maintain a budget in conjunction with the manager or security operations. The role also includes ongoing collaboration and communication utilizing shared goal setting and decision making with physicians, associate providers, department staff and multidisciplinary team members. The supervisor serves as a focal point for emergencies and ensures a safe and secure environment. They participate in the hiring and training of new Security Officers. They will perform routine security officer functions as needed in conjunction with their other duties. May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers. A Supervisor adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; is able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including law enforcement and fire/rescue personnel. They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations. This role supports and instills Mayo Clinic's mission, vision, and values within the department. This position may be required to carry and deploy a taser. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Responsibilities

Oversee the activities and supervision of the security officers
Assist with problems, providing direction, determining appropriate action, and disseminating information
Meet budgetary specifications and maintain a budget in conjunction with the manager or security operations
Ongoing collaboration and communication utilizing shared goal setting and decision making with physicians, associate providers, department staff and multidisciplinary team members
Serve as a focal point for emergencies and ensures a safe and secure environment
Participate in the hiring and training of new Security Officers
Perform routine security officer functions as needed in conjunction with their other duties
Enforce Mayo policies and responds to complaints and service calls for wrongdoing
Prepare incident reports/activity logs
Work in the Security control centers
Manage altercations and emergency crises in an effective and professional manner
Operate and communicates on a two-way radio
Assist patients, volunteers, visitors, and staff with emergency evacuations
Make effective decisions as an emergency first responder
Work as a team member with other emergency responders, including law enforcement and fire/rescue personnel
Work nights and weekends for security and protection assignments and when required by emergency or special situations
Support and instills Mayo Clinic's mission, vision, and values within the department