Supervisor-Security Operations

Mayo Clinic • La Crosse, WI

8h

About The Position

Mayo Clinic Global Security Supervisors will oversee the activities and
supervision of the security officers by assisting with problems, providing
direction, determining appropriate action, and disseminating information.
The supervisor will meet budgetary specifications and maintain a budget in
conjunction with the manager or security operations. The role also includes
ongoing collaboration and communication utilizing shared goal setting and
decision making with physicians, associate providers, department staff and
multidisciplinary team members.

The supervisor serves as a focal point for emergencies and ensures a safe and
secure environment. They participate in the hiring and training of new Security
Officers. They will perform routine security officer functions as needed in
conjunction with their other duties.
May utilize security vehicle on a regular or occasional basis; enforces Mayo
policies and responds to complaints and service calls for wrongdoing, prepares
incident reports/activity logs, and may work in the Security control centers.

A Supervisor adapts to unpredictable and stressful situations; manages
altercations and emergency crises in an effective and professional manner;
operates and communicates on a two-way radio; exhibits good judgment, maturity,
initiative, tact and diplomacy when dealing with people in stressful situations.
They will frequently be walking, standing, stooping, bending, lifting, pulling,
climbing, reaching, and pushing, and occasionally running; is able to move
quickly up and down stairwells, from the ground floor up to the top floor of
each building without assistance; assists patients, volunteers, visitors, and
staff with emergency evacuations, including evacuations in stairwells, to
include handling emergency evacuation devices used to transport patients and
others to safety; makes effective decisions as an emergency first responder, is
confident in stressful situations, and works as a team member with other
emergency responders, including law enforcement and fire/rescue personnel.

They are able to work nights and weekends for security and protection
assignments and when required by emergency or special situations.
This role supports and instills Mayo Clinic's mission, vision, and values within
the department.

This position may be required to carry and deploy a taser.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer
visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded)
interview that you can complete at your convenience. During the OnDemand
interview, a question will appear on your screen, and you will have time to
consider each question before responding. You will have the opportunity to
re-record your answer to each question - Mayo Clinic will only see the final
recording. The complete interview will be reviewed by a Mayo Clinic staff member
and you will be notified of next steps.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider
according to U.S. News & World Report. As we work together to put the needs of
the patient first, we are also dedicated to our employees, investing in
competitive compensation and comprehensive benefit plans
[https://jobs.mayoclinic.org/benefits/] – to take care of you and your family,
now and in the future. And with continuing education and advancement
opportunities at every turn, you can build a long, successful career with Mayo
Clinic.

Benefits Highlights

Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.

Just as our reputation has spread beyond our Minnesota roots, so have our
locations. Today, our employees are located at our three major campuses in
Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at
Mayo Clinic Health System campuses throughout Midwestern communities, and at our
international locations. Each Mayo Clinic location is a special place where our
employees thrive in both their work and personal lives. Learn more about what
each unique Mayo Clinic campus has to offer, and where your best fit is.
[https://jobs.mayoclinic.org/alllocations] 

Equal Opportunity

All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, gender identity, sexual orientation,
national origin, protected veteran status or disability status. Learn more about
the "EOE is the Law" [https://www.eeoc.gov/poster].  Mayo Clinic participates
in E-Verify
[https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf] and
may provide the Social Security Administration and, if necessary, the Department
of Homeland Security with information from each new employee's Form I-9 to
confirm work authorization.

Requirements

• adapts to unpredictable and stressful situations
• exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations
• able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance
• confident in stressful situations
• able to work nights and weekends for security and protection assignments and when required by emergency or special situations

Responsibilities

• oversee the activities and supervision of the security officers
• assisting with problems
• providing direction
• determining appropriate action
• disseminating information
• meet budgetary specifications
• maintain a budget in conjunction with the manager or security operations
• ongoing collaboration and communication utilizing shared goal setting and decision making with physicians, associate providers, department staff and multidisciplinary team members
• serves as a focal point for emergencies and ensures a safe and secure environment
• participate in the hiring and training of new Security Officers
• perform routine security officer functions as needed in conjunction with their other duties
• enforces Mayo policies and responds to complaints and service calls for wrongdoing
• prepares incident reports/activity logs
• may work in the Security control centers
• manages altercations and emergency crises in an effective and professional manner
• operates and communicates on a two-way radio
• assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety
• makes effective decisions as an emergency first responder
• works as a team member with other emergency responders, including law enforcement and fire/rescue personnel
• supports and instills Mayo Clinic's mission, vision, and values within the department

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees