Supervisor, Revenue Cycle

Seattle Children's • Seattle, WA

1d

About The Position

Supervise and coordinate the day-to-day operations and activities of assigned revenue cycle team. Responsibilities include executing operational decisions made to support department and team goals, personnel recruitment, staff coaching and development, monitoring service quality standards, escalating issues, implementing improvement and innovation initiatives and maintaining an effective daily management system. Ensures operations are compliant and meet specified production requirements. Aligns workflows with other revenue cycle and hospital operational leaders and teams as required.

Requirements

• High school diploma or equivalent experience.
• Minimum four years experience in a hospital, medical, dental or behavioral health clinic revenue cycle setting, with at least one year with progressively responsible assignments, training, committee work, project management or team leadership role which requires coaching or leading peers.
• Technical knowledge in at least one of the following: commercial or government insurance medical, dental or behavioral health billing, accounts receivable management, payment posting, or health insurance authorization.
• Experience working in a high production setting, focused on collaboration, problem solving.
• Experience implementing process improvement and change management in a team setting.

Nice To Haves

• An Associates or Bachelor of Arts or Science.
• Two years experience in a formal leadership role.
• Experience leading process improvement and change management projects in a team setting.
• Experience working in an interactive customer service role.
• Technical knowledge in two or more of the following: commercial or government insurance medical, dental or behavioral health billing, accounts receivable management, payment posting, or health insurance authorization.
• Experience supervising or leading a culturally diverse staff.

Responsibilities

• Executing operational decisions made to support department and team goals
• Personnel recruitment
• Staff coaching and development
• Monitoring service quality standards
• Escalating issues
• Implementing improvement and innovation initiatives
• Maintaining an effective daily management system
• Ensuring operations are compliant and meet specified production requirements
• Aligning workflows with other revenue cycle and hospital operational leaders and teams as required

Benefits

• Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
• Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees