Supervisor, Revenue Accounting - Orlando Based

Red Lobster•Orlando, FL

2d•Onsite

About The Position

Must live in Orlando and be in office 4 days a week Job Overview The Supervisor, Revenue Accounting, is responsible for overseeing key accounting and financial analysis activities related to payment acceptance, including credit and gift card transactions. This role ensures accuracy of related reconciliations, analyzes fees and fraud trends, and provides actionable insights to support financial decision-making. The position leads one direct report and collaborates closely with Finance, IT, and Operations to maintain strong controls, resolve issues, and drive process improvements.

Requirements

5+ years of experience in Finance or Accounting roles.
Strong analytical and accounting skills with proven ability to interpret and translate data into actionable insights.
Advanced proficiency in Microsoft Excel and strong skills in data retrieval and financial modeling.
Demonstrated project management skills with ability to lead initiatives independently and deliver accurate, timely results.
Proven ability to analyze, prioritize, and solve problems effectively in a fast-paced environment.
Experience leading, coaching, or developing employees.
Bachelor’s degree in Finance or Accounting required.

Nice To Haves

Certified Public Accountant (CPA) designation is a plus.
Strong understanding of Generally Accepted Accounting Principles (GAAP) and internal control frameworks.
Excellent verbal and written communication skills; able to collaborate effectively with all levels of the organization and third‑party partners.
Strong organizational skills with ability to manage high-volume workloads and meet deadlines, especially during month-end close.
Self-starter with strong follow-through, attention to detail, and commitment to continuous improvement.
Customer-service mindset with a collaborative and proactive approach.
Experience working with credit card payment processing or in the restaurant industry is a plus.

Responsibilities

Lead, coach, and develop one direct report; establish performance expectations and provide regular feedback. Foster a culture of accountability, accuracy, and continuous improvement.
Review and approve reconciliations related to credit and gift card receivables across all sales channels; ensure timely research and resolution of discrepancies.
Review and approve journal entries and Sales Journal adjustments to ensure accurate recording of receivables, fees, and related transactions.
Maintain and enhance the Gift Card forecast model; analyze and communicate P&L and balance sheet impacts to Finance leadership.
Manage fraud tracking across all payment channels; update risk software and recommend enhancements to acceptance rules.
Oversee timely responses to chargebacks and refund requests; provide insights on trends and identify opportunities to minimize chargebacks and improve controls.
Serve as a key liaison with IT regarding system enhancements, new initiatives, and resolution of production issues.
Respond to escalated inquiries from restaurant operations leaders regarding credit card processing or fee-related matters; ensure prompt and accurate resolution.
Oversee organization and retention of credit card documentation and file rooms; ensure processes are compliant with internal guidelines and PCI requirements.
Identify and recommend opportunities for improving reporting, analysis, and payment acceptance processes.
Provide ad hoc analytical and financial support for special projects as requested.