Supervisor, Restaurant

Hard Rock Hotel & Casino Ottawa • Coconut Creek, FL

5d • Onsite

About The Position

OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. JOB DESCRIPTION: Responsible for directing staff to create a memorable guest experience. Responsible for scheduling employees, ensures that all set-up duties are completed in a proper and timely manner, interacts with guests and assists with all duties when needed. Ensures that positive employee relations are maintained. Maintains a clean, safe, hazard-free work environment within area of responsibility.

Requirements

• High school diploma or equivalent required
• Must hold current Food Handling Certificate.
• Must adhere to policies and procedures.
• This position requires multi-tasking with heavy emphasis on providing detailed, organized management of operational functions while being capable of working in an atmosphere where numerous interruptions may occur.
• This position requires a flexible schedule, including nights, weekends, and holidays.
• Maintain a professional and positive relationship with vendors, Guests and co-workers
• Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal

Nice To Haves

• Minimum of two (2) years restaurant supervisory experience preferred.

Responsibilities

• Directing staff to create a memorable guest experience.
• Scheduling employees
• Ensuring that all set-up duties are completed in a proper and timely manner
• Interacting with guests and assists with all duties when needed
• Ensuring that positive employee relations are maintained
• Maintaining a clean, safe, hazard-free work environment within area of responsibility
• Ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
• Ensuring prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED