Supervisor - Residential Appraisal

Tulsa County

1d•Onsite

About The Position

This is a professional supervisory role within the Tulsa County Assessor's Office, exercising independent judgment and discretion. The position is responsible for planning, implementing, coordinating, reviewing, and continuously improving the work of a department. Key aspects include maintaining and developing assigned staff, and ensuring timely communication both up and down the organizational chart. Employees are expected to work independently and collaboratively, effectively use Microsoft office software, perform various assigned duties, assist in all office functions, and train co-workers. Occasional work outside normal business hours may be required, and time off might be discouraged during specific customer-support periods. Due to potential conflicts of interest, all employees of the Tulsa County Assessor’s Office must place any real estate license in an INACTIVE status while employed or as soon as any current transactions are completed. All employment offers are contingent upon a positive background check.

Requirements

Work independently and in a team with tact, support, and cooperation for customers, co-workers, and supervisors
Capable of effectively using Microsoft suite of office software
Perform other duties as assigned, assist in all functions of the office, and train co-workers
Be aware that work may be occasionally required outside normal business hours, and time off may be discouraged during certain customer-support periods
Place any real estate license in an INACTIVE status while employed or as soon as any current transactions are completed
Knowledgeable in the principles and practices of supervising, and staff development
Attain mastery of all three approaches to value in appraising real property
Ability to coach the defense of values before Board of Equalization and District Court
Attain knowledge of state statutes and rules affecting real or personal property appraisal
Attain knowledge of standard principles and practices in real or personal property appraising
Attain knowledge of Assessor’s policies and procedures
Attain knowledge of protest and appeals procedures
Proficiency in use of Microsoft Office products to include Excel, Word, Teams, and ability to learn new software
Bachelor’s degree in Business Mgmt., HR Mgmt., Organizational Mgmt. or similar discipline, communications, accounting, economics, and/or real estate related discipline; OR significant experience in personnel/business management and/or real estate appraisal
Ability to clearly communicate direction, correction, and motivation for staff
Ability to summarize, prioritize, and present staff concerns to management
Ability to read, analyze, and interpret general business media, professional journals, technical procedures or governmental regulations
Ability to write reports, business correspondence, and procedures
Ability to effectively present information, and respond to questions from groups, managers, coworkers, and taxpayers
Ability to work with fundamentals of plane and solid geometry and basic accounting concepts
Ability to apply fractions, percentages, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, draw valid conclusions, plan and implement solutions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and process several abstract and concrete variables
Valid Oklahoma Driver’s License
Must provide own transportation and liability insurance
Upon Hire, completion of OK State Advanced Accreditation, as provided for in Title 68 O.S. §2816

Nice To Haves

At least 3 years’ personnel supervision experience
At least 5 years’ experience in property appraisal
Completion of IAAO Course 101 Fundamentals of Real Property Appraisal
Completion of IAAO Course 102 Income Approach to Valuation
Completion of IAAO Course 112 Income Approach to Valuation II
Completion of IAAO Course 300 Fundamentals of Mass Appraisal
Completion of IAAO Course 400 Assessment Administration

Responsibilities

Plan, implement, coordinate, review, and continuously improve the work of a department
Maintain and develop assigned staff
Ensure timely communication both up and down the org chart
Supervise, train, coach, develop, discipline, motivate, and support assigned staff
Review past performance, plan, assign, organize, and coordinate the work of assigned staff
Represent management to staff
Represent staff to management
Supervise the processing and auditing of parcel valuations
Supervise the discovery of, or changes to, all commercial or residential parcels
Ensure processing and maintenance of documents and files which support rendered values
Assist taxpayers in comprehension of valuations according to statutes
Assist in appellate presentation to the Board of Equalization
Assist in the development of appeals to District Court
Develop a team culture and positive work environment
Coordinate continuous improvement of processes and performance
Interview, select, and train employees
Plan, assign, and direct work
Evaluate performance
Reward and discipline employees
Address personnel issues and resolve personnel problems