Supervisor, Regional QA

KeHE Distributors • North East, MD

89d • $59,200 - $78,800

About The Position

KeHE, a natural, organic, specialty and fresh food distributor, is seeking a Regional Quality Assurance Program Coordinator to join our team. This role is essential in ensuring compliance with the company's quality assurance program at assigned distribution centers. The position involves partnering closely with local operations teams to identify issues, implement corrective actions, and train operations leaders on effective coaching and feedback techniques. The ideal candidate will thrive in a people-first culture and be committed to good living, good food, and good service.

Requirements

• Bachelor's degree in Supply Chain, Operations, Business, Food Safety, or a related field (or equivalent experience).
• 1-3 years of experience in quality assurance, warehouse operations, or related fields—experience in food distribution or consumer goods strongly preferred.
• Experience leading QA programs or quality compliance initiatives in a distribution or manufacturing environment.
• Strong understanding of warehouse operations from inbound receiving through outbound shipping.
• Demonstrated ability to identify root causes and implement effective corrective actions.
• Strong communication, analytical, and problem-solving skills, including the ability to teach and coach others in effective feedback techniques.
• Proficient in Microsoft Office and warehouse/quality management systems (e.g., WMS, SAP, Manhattan, JDA).

Responsibilities

• Implement and oversee the company's quality assurance program at assigned distribution centers, ensuring compliance from inbound to outbound operations.
• Serve as the primary QA contact within the region, providing guidance and support to site-level teams.
• Train and mentor site-level QA teams and associates on company standards, procedures, and expectations.
• Teach operations teams how to deliver effective coaching and feedback sessions with their front-line associates to reinforce quality and performance expectations.
• Ensure consistent interpretation and execution of QA standards across all distribution centers in the region.
• Provide feedback, coaching, and corrective action where needed to maintain program compliance.
• Promote consistent execution of QA policies across the region while accounting for local operational nuances.
• Share best practices and lessons learned to drive network-wide improvements in quality performance.
• Partner with distribution center leadership, operations, and corporate QA teams to ensure seamless program implementation.
• Participate in initiatives aimed at improving service levels, reducing risk, and enhancing quality.
• Other duties and projects as assigned.

Benefits

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree