The Imaging Referrals Supervisor will assist in gathering and analyzing the volume of referrals to ensure staffing, workload, and process flows are achieved and balanced within the department. The Supervisor will assist in reporting the referral performance on a monthly basis and analyze patterns. Will be responsible for communicating the patient access team performance to the Executive Director, manager and physician leaders on a regular basis. This will also include auditing tasks completed to ensure timeliness of patient communication, access to care and urgency of service needs. The Supervisor will assist in the day to day operations of the patient access center in directing workflows and staffing needs. The Supervisor will assist in re-designing workflows to ensure the structure of the department is solid for the expansion of additional medical services. This position will have the Imaging Office Supervisor and all patient access staff reporting to him/her. The Supervisor will report directly to the Operations Manager and will have authority to oversee the department in the absence of the Operations Manager. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.