Supervisor Ramp - MKE

Southwest Airlines

80d • $34 - $36

About The Position

The Ramp Supervisor at Southwest Airlines leads a team of Ramp Agents to ensure on-time arrivals and departures of aircraft at the stations served. This role involves observing and guiding Ramp Agents, ensuring safety and compliance procedures are followed, and communicating important updates. The Ramp Supervisor is expected to work in a dynamic, safe environment and coordinate with all departments to maintain station performance and employee morale.

Requirements

• Fully functioning, broad knowledge of Airline Operations.
• Must be able to obtain a SIDA badge and meet all local airport requirements.
• Must possess a current valid driver’s license issued in the United States.
• Must be able to obtain GSC qualification and comply with the DOT drug and alcohol testing program.
• May be required to obtain a Customs' Seal and meet all requirements to work on international flights.

Nice To Haves

• Knowledge of business and management principles involved in strategic planning and resource allocation.
• Knowledge of applicable Collective Bargaining Agreements.
• Knowledge of principles and methods for moving people or goods by air, rail, sea, or road.
• Knowledge of principles and processes for providing Customer and personal services.
• Skilled in using logic and reasoning to identify strengths and weaknesses of alternative solutions.

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction.
• Monitor and guide ground support performance to ensure requirements are met.
• Ensure all equipment including GSE is maintained and available for the operation.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment.
• Meet or exceed performance goals through effective decision making.
• Monitor and assign gate control for flights, assign and track Agents for training compliance.
• Maintain a safe working environment and institute programs designated to help reduce accidents and injuries.
• Report status updates to leaders and employees consistently.
• Drive performance processes by forecasting operational situations that may impact the operation.
• Review and ensure accurate delay coding.
• Work with staff planning to build bids that align with departmental hourly goals.
• Perform administrative duties such as building shift bids, closing bids, daily work assignments, payroll, and attendance reports.
• Assure proper administration of labor contracts or agreements.

Benefits

• Fly for free on any open seat on all Southwest flights for you and eligible dependents.
• 401(k) Company match contribution of up to 9.3% of eligible earnings.
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan.
• Competitive health insurance for you and your eligible dependents.
• Health plan coverage options starting from the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees