Supervisor, Quality Control

LGC Group•Middleton, WI

4d•Onsite

About The Position

The Supervisor, Quality Control (QC) serves as a technical expert and business partner in an operational team committed to delivering products and services at a designated site. This role provides technical support and daily leadership to a team responsible for checking the quality and stability of built product portfolios. The Supervisor plans, directs, manages, and coordinates group personnel and operational resources involved in the designated responsibilities of this function. In partnership with HR, functional leadership, and cross-functional collaborators, this individual is encouraged to foster a positive work environment and a culture of accountability and operational excellence. To perform this job successfully, an individual must be able to capably perform each of the following essential duties:

Requirements

Bachelor’s degree in relevant life sciences field (molecular biology, microbiology, biochemistry, etc.)—or equivalent combination of applicable education and relevant work experience
Growing experience in a quality control or technical operations position within a life sciences company (pharma, biotech, medical device)
Demonstrated knowledge of standard molecular biology techniques
Demonstrated experience and skill in drafting standard operating procedures (SOP’s) and/or manufacturing protocols
Previous experience working in a controlled quality setting (ISO 13485 preferred)
Proven track record leading technically focused, cross-functional programs or projects
Demonstrated behaviors to effectively lead, manage, and motivate team members and provide technical mentorship
Demonstrated communication skills, including comfort interacting with internal and external audiences at all levels of an organization through various methods/mechanisms
Strong computer skills required, including working knowledge of Microsoft Office suite of products, including Word, Excel, and PowerPoint

Nice To Haves

Demonstrated experience with development and implementation of new technologies and technical processes that improve the quality, efficiency, and/or productivity of products and/or laboratory services
Proven experience in data analysis and statistics for large data sets
Prior experience managing and leading staff in technical roles
Experience and proficiency in NGS methods
Understanding of Lean manufacturing concepts

Responsibilities

Provide overall supervision to respective staff in the areas of safety, efficiency, quality control, cost, equipment, and engagement to support the organization’s commercial and operational activities
Diligently manage the personnel activities of direct and indirect reports. This includes budgeting, staffing, training, performance evaluations, mentoring, coaching, and goal setting. Employee objectives should align with business initiatives and important success measures.
Ensure personnel resources are adequately directed to complete business activities in a way that meets the site’s quality and customer requirements. Independently perform activities in this area as needed.
Collaborate effectively with cross-functional team members to ensure daily business objectives are met
Regularly seek and support new approaches and practices to improve the efficiency of direct team and business processes; lead operational excellence (OE) efforts where directed
Regularly monitor, analyze, and report on key operational metrics for team(s), including variances and trends
Lead activities passionate about troubleshooting and improving business procedures and conditions; collaborate with cross-functional team members where appropriate
Conduct QC assays and clearly convey results to the LGC-Lucigen team; support the development and validation of QC assays for reagent production
Represent designated function in build reviews and other development activities
Assist the Operations group with development of manufacturing methods and scale-up initiatives
Ensure functional SOP’s and work instructions are effectively written and detailed
Coordinate stability studies and effectively share results with relevant collaborators
Process, record, and analyze data following approved protocols and using good documentation practices
Actively support and adhere to the requirements of the site quality management system
Adhere to company Personal Protection Equipment (PPE) policy
Perform other duties as required, or assigned by management, to meet business needs