Supervisor, QA Operations - LSA

Lonza, Inc. • Portsmouth, NH

41d • Onsite

About The Position

Today, Lonza is a global leader in life sciences operating across five continents. While we work to deliver new therapies, we also support our employees in building rewarding careers. Join us and help shape the future of life sciences. The actual location of this job is Portsmouth, NH. As a Supervisor, QA Operations, you will lead a team of QA On-the-Floor Specialists who provide real-time quality support for GMP-related activities. This role ensures compliance, drives continuous improvement, and acts as a key liaison between Quality and other departments. The shift schedule for this role is subject to change as manufacturing support needs are realized. You will start on a day shift and transition to a night shift as part of the role requirements.

Requirements

• High school diploma required; bachelor's degree in life sciences preferred.
• 5-10 years of experience in cGMP environments.
• Strong knowledge of GMP regulations and quality systems.
• Excellent communication and leadership skills.
• Ability to manage priorities and make critical decisions under pressure.
• Experience mentoring and developing team members.
• Business-fluent English required.

Responsibilities

• Lead and develop a team of QA On-the-Floor Specialists.
• Oversee training, mentoring, and performance feedback.
• Review executed batch records in real time on the production floor.
• Support manufacturing and other departments with quality needs.
• Manage escalations and make time-sensitive decisions.
• Represent QA in cross-functional meetings and audits.
• Drive continuous improvement and alignment across QA functions.

Benefits

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Medical, dental, and vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees