Supervisor, Project Management

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department OverviewMarketing Operations & Enablement supports US Marketing by designing and implementing repeatable processes, tools, and operating models that reduce friction and make it easier for teams and agency partners to deliver great work. This function helps ensure the right resources are in place at the right time, enabling consistency, speed, and operational excellence across campaigns. This role operates in a collaborative, fast‑paced marketing environment and works closely with cross‑functional teams and external agencies to deliver national marketing initiatives.

Requirements

Bachelor’s degree or equivalent experience in Marketing (3-5 years), Communications, Advertising, or a related field.
Experience working within a marketing organization or agency environment, with exposure to campaign development and execution.
Understanding of creative development workflows and agency operating models.
Strong organizational and prioritization skills with the ability to manage multiple workstreams.
Clear, professional communication skills across creative, strategy, operations, and agency partners.
Detail‑oriented, proactive, and comfortable operating in a fast‑paced, matrixed environment.

Nice To Haves

Experience supporting projects or programs involving multiple stakeholders and timelines.
Familiarity with project or program management fundamentals (e.g., milestone planning, risk tracking, status reporting).
Experience using workflow or project management tools (e.g., Asana or similar platforms).

Responsibilities

Support medium complexity marketing campaigns by coordinating timelines, milestones, and deliverables.
Track campaign progress through defined stage gates and identify risks, dependencies, or timing issues.
Ensure campaign activities align with established marketing processes and ways of working.
Serve as a day‑to-day liaison between internal marketing teams and external agency partners.
Coordinate meetings, working sessions, and campaign touchpoints to ensure appropriate stakeholder engagement.
Facilitate clear and consistent information flow across Brand, Customer Engagement, Production Operations, and agency teams.
Reinforce adoption of campaign management processes, tools, and templates.
Identify opportunities to improve executional efficiency and reduce recurring process gaps.
Maintain accurate campaign documentation and ensure key outputs are captured throughout development.
Assist in building and maintaining campaign schedules and milestone plans.
Provide regular status updates and executional insights to Program Operations leadership.
Support reporting related to campaign momentum, timeline adherence, and process compliance.