Supervisor Pre Service-Full time- dayshift-Cedar Falls

Trinity Health • Cedar Falls, IA

21h

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Family! We are looking to hire Supervisor Pre-Service As a Supervisor Pre-Service at MercyOne, you will provide clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. Demonstrate behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes.

Requirements

• High school diploma or equivalent.
• Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.
• Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

Responsibilities

• Responsible for the daily operations & the oversight of staff.
• Supervisors work in collaboration with department managers to manage staff & department effectively.
• Participates in & contributes to the performance management/review process.
• Implements departmental plans & priorities identified by accountable leaders.
• May participate & recommend in the hiring & selection process.
• Responds promptly & directly to meet or exceed customers’ needs.
• Employs effective & respectful written, verbal & nonverbal communications
• Develops an environment of mutual confidence & trust through collaborative relationships
• Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives
• Proactively recognizes, addresses & / or escalates organizational, operational, or team conflicts.
• Performs work in an environmentally safe, professional & healthy manner
• Self-monitors & initiates corrections and/or seeks guidance when needed.
• Demonstrates flexibility & self-direction by responding as a team player.
• Helps to create a positive work environment that promotes productivity.
• Accountable for continuous self-development & supporting the growth of others.

Benefits

• Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
• Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED