Supervisor Practice Operations- Westfield OB/GYN Ambulatory

Community Hospitals Of Indiana • Westfield, IN

260d

About The Position

This position supports the Practice Administrator / Nurse Manager with the daily operations of the practices non-clinical staff, primarily in the front office. The role involves monitoring costs and staffing, ensuring appropriate personnel utilization, coordinating staff training, managing time-off approvals, and balancing staffing needs. It also includes conducting performance reviews, coaching team members, and fostering an energetic and inclusive culture.

Requirements

• 2 year / Associate's Degree with 4 years relevant experience within a healthcare setting OR Bachelor's Degree with relevant experience.
• 5+ years experience in a healthcare environment in front office and/or customer service.
• 2 years of front office supervision or lead experience.
• Billing background desired.

Nice To Haves

• Experience in practice management.
• Strong problem-solving skills.
• Ability to adapt behavior to meet others' needs.

Responsibilities

• Support the Practice Administrator/Nurse Manager in daily operations of non-clinical staff.
• Monitor costs and staffing to ensure appropriate personnel utilization.
• Coordinate staff training and manage time-off approvals.
• Communicate with Talent Management for recruitment and focus on staff development.
• Conduct performance reviews and provide HR input.
• Coach and develop team members, aligning career growth with business goals.
• Promote collaboration and continuous improvement within the team.
• Make day-to-day decisions within established guidelines to ensure smooth operations.
• Foster a compassionate, high-trust environment and provide proactive customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree