Supervisor Policyowner Operations - Remote

Mutual of Omaha • Omaha, NE

243d • Remote

About The Position

The Policyowner Services Life Department has an immediate opening for a Supervisor position. The individual in this role performs supervisory functions in Policyowner Services, which involve coaching, planning, staffing, directing, developing, and ensuring efficient operations. They are responsible for creating and sustaining a positive and equitable work environment focused on customer satisfaction. The role includes direct responsibility for developing frontline associates and being accountable for business results, ensuring compliance with policies, procedures, guidelines, and laws.

Responsibilities

• Perform supervisory functions in Policyowner Services.
• Coach, plan, staff, direct, and develop associates.
• Ensure efficient operations within the department.
• Create and sustain a positive and equitable work environment.
• Focus on customer satisfaction.
• Develop frontline associates.
• Be accountable for business results.
• Ensure compliance with policies, procedures, guidelines, and laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities