Supervisor- Poker

Caesars Southern Indiana•Elizabeth, IN

About The Position

Assists with the operations of the Poker Room in compliance with Indiana Gaming Commission rules. Promotes and maintains the utmost integrity and high quality customer service to all patrons and employees.

Requirements

High school diploma or equivalent required.
Must have four (4) years Casino Operations experience.
Excellent math skills and the ability to multi-task.
Well-developed interpersonal skills.
Must be able to perform basic math calculations.
Must enjoy entertaining and communicating with the public.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Responsibilities

Supervises and verifies the operation and conduct of designated game areas.
Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
Supervises poker dealers and provides training to ensure proper procedure of casino rules and regulations.
Maintains bank floats.
Reports significant cash and cheque transactions.
Verifies issuance of credit after all necessary signatures are confirmed.
Tracks essential play and relays all pertinent information.
Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
Handles guests concerns quickly and efficiently within scope of authority.
Verbally informs Manager, as well as Surveillance of unnatural or irregular play.
Verbally informs Manager of disputes on game.
Knows and abides by IGC Regulations and company policies and procedures.