Supervisor, Platform

Estes Express Lines • Rancho Cucamonga, CA

83d

About The Position

The position reports to the Operations Manager, Assistant Terminal Manager, and/or Terminal Manager. The role involves leading, guiding, and directing dock employees, including setting targets, monitoring performance, and providing coaching, counseling, and development. The individual is accountable for managing an efficient, clean, and safe L2L operation, which includes dock planning and scheduling. Responsibilities also include enforcing compliance with company policies, safety rules, and government regulations, as well as participating in hiring and termination processes. The position requires administering assigned portions of the Terminal Business plan and meeting all assigned KPIs. Daily utilization of company enhancement tools and processes is expected, along with reviewing and revising schedules to increase efficiencies and lower costs. The role also involves equipment assignment and movement in collaboration with other supervisors and management, ensuring proper communication with customers, and overseeing all paperwork associated with the dock.

Requirements

• High School Diploma or GED; Bachelor's Degree preferred.
• Thorough understanding of the trucking industry.
• Prior management, dispatch, and dock experience required.
• Knowledge of the local metropolitan area.
• Strong leadership skills.
• Excellent verbal, written, and listening communication skills.
• Excellent planning and organization skills.
• Good computer skills (AS/400 & MS Office a plus).
• Strong work ethic and good problem-solving skills.
• Willingness to work an average of 50 hours/week.
• Ability to work any shift, including nights and weekends.
• Ability to lift approximately 20 lbs or more.

Responsibilities

• Lead, guide, and direct dock employees.
• Set targets and monitor performance.
• Provide coaching, counseling, and development.
• Manage an efficient, clean, and safe L2L operation.
• Enforce compliance with company policies and safety rules.
• Participate in hiring and termination processes.
• Administer assigned portions of the Terminal Business plan.
• Meet all assigned KPIs.
• Utilize company enhancement tools and processes daily.
• Review and revise schedules to increase efficiencies.
• Assign and move equipment in collaboration with other supervisors.
• Ensure proper communication with customers.
• Oversee paperwork associated with the dock.

Benefits

• Reasonable accommodations for individuals with disabilities.
• Pre-employment drug screen and random drug/alcohol tests.
• Subject to a criminal history background check.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees