Supervisor, Physician Office GI

Saint Francis Health System

2d • Onsite

About The Position

The Supervisor, Physician Office – GI, supervises physician office staff in daily practice operations to ensure efficient workflows and the delivery of high-quality patient care. This role provides direct support to both front and back-office teams and serves as a backup to staff, performing essential functions in their absence to maintain effective operations and patient satisfaction.

Requirements

• High School diploma or GED
• Society of Gastroenterology Nurses and Associates Certification.
• Minimum 3 years in Healthcare environment.
• Strong understanding of healthcare delivery processes in the medical office.
• Knowledge of Microsoft 365 and other applicable software.
• Excellent communication skills, both written and verbal that present clear and concise information.
• Ability to stay organized while managing multiple tasks.

Responsibilities

• Provides hands-on support to both front office and back-office operations.
• Prepares reports and correspondence pursuant to physician practice daily operations as required.
• Coordinates the daily operations of the physician practice site.
• Recruits, orients, counsels, and evaluates a team of engaged employees to assure quality patient care.
• Acts as a liaison for patients, government agencies, third-party payers, and between administration, physicians, and staff, providing a central on-site contact for each practice site.
• Assures staff knowledge of and compliance with all relevant organizational, Health Insurance Portability and Accountability Act (HIPAA), and Occupational Safety and Health Administration (OSHA) policies and procedures.
• Leads quality improvement and safety initiatives while fostering employee engagement and collaboration as team members.
• Proficiently uses the IDX Systems Corporation electronic medical record system and other computer applications to optimize patient care efficiency.
• Assists in the monitoring of the practice site revenue generation and expense allocations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED