Supervisor, Pharmacy Operations

Truepill • Sharonville, OH

73d • $60,000 - $70,000

About The Position

At Truepill, we power the future of consumer healthcare. We started in 2016 with a vision to modernize healthcare. We provide the building blocks needed to launch and scale world-class healthcare experiences. With millions of prescriptions shipped and millions of patients served, we work with many of the world’s largest healthcare organizations - including payers, providers, life sciences companies, consumer health brands, and government agencies. And with new partners continually joining our mission, we aim to further shape the future of healthcare - one patient at a time. Come join us. Let’s build something great together. We're looking for an experienced Supervisor, Pharmacy Operations to support our Pharmacy Operations team. As the Supervisor, Pharmacy Operations, you will be responsible for overseeing the prescription processing activities of pharmacy technicians. You will lead a team of pharmacy technicians, ensuring adherence to quality, accreditation, regulatory, and efficiency standards while prioritizing patient safety and satisfaction.

Requirements

• At least two years of pharmacy technician experience.
• At least one year of experience in a leadership role, preferably in a community/retail pharmacy setting.
• A clear, active, unrestricted Pharmacy Technician license in your state of residence.
• Effective communication skills and a strong sense of teamwork.
• Ability to adapt quickly to technological changes and implement process improvements.
• Proficient in people management, staffing, and performance evaluation.
• Ability to establish metrics, reports, and dashboards to track performance and drive improvement targets.

Responsibilities

• Manage and improve the efficiency of a team of pharmacy technicians.
• Improve quality metrics and improve upon current processes.
• Monitor patient profile intake for completeness.
• Collaborate with various leaders, stakeholders, and teams.
• Manage the communications, planning, and assignment of work for a team.
• Work within established metrics, reports and dashboards to track performance against predetermined targets.
• Reward and recognize performance, administer coaching and corrective actions as needed, and continuously develop employees.
• Drive continuous improvement and efficiency in production planning.
• Manage staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals including but not limited to production, quality and safety.
• Participate in hiring, promotion, coaching, teaching and evaluation of associates.
• Maintain quality and safety standards by ensuring associates are trained on logistics, operating equipment, company policies and procedures.

Benefits

• Diversity, Equity, Inclusion & Belonging initiatives.
• Equal Employment Opportunity and Affirmative Action employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level