Supervisor, Patient Transportation, 4PM-12:30AM
About The Position
Directs all patient transports within the Medical Center Patient Transport department. Monitors workflow to ensure transportation efficiency and effectiveness in the provision of care. Supervises and maintains staff that is qualified and properly trained. Ensures transport requests and departmental transportation needs are appropriately met. Knowledgeable of all aspects and functionalities of the Transport Tracking System. Maintains an equipment inventory to ensure condition and accessibility of equipment. Promotes the education, development and training of staff. Ensures the continuous quality of services by maintaining knowledge and skills. Participates in service recovery as part of the customer service program. Provides age/developmentally appropriate assistance in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served. Provides department recommendation based on reports using appropriate Transportation software.
Requirements
- Excellent professional oral and written communication skills
- Demonstrates competence in areas of body mechanics to identify and show proficiency in moving a patient without injury to the patient or individual
- Requires much walking, lifting and physical exertion
- Operates machines and equipment
- Ability to lift, push or pull 100-200 pounds.
- Requires full range of motion.
- High level of computer literacy with knowledge of Microsoft Office Suite
- Requires the ability to transport patients to various on-campus locations
- Excellent customer service skills
- Must be able to walk for long periods
- Must be versatile, flexible and able to multi-task
- Associate's degree with two years supervisory experience.
- Certification in HeartSaver AED (CPR Approved MCPT Training)
- Respiratory Training for Oxygen Tank Handling after hired.
- Patient Assistance Training within 90 days of hire.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Directs all patient transports within the Medical Center Patient Transport department.
- Monitors workflow to ensure transportation efficiency and effectiveness in the provision of care.
- Supervises and maintains staff that is qualified and properly trained.
- Ensures transport requests and departmental transportation needs are appropriately met.
- Knowledgeable of all aspects and functionalities of the Transport Tracking System.
- Maintains an equipment inventory to ensure condition and accessibility of equipment.
- Promotes the education, development and training of staff.
- Ensures the continuous quality of services by maintaining knowledge and skills.
- Participates in service recovery as part of the customer service program.
- Provides age/developmentally appropriate assistance in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served.
- Provides department recommendation based on reports using appropriate Transportation software.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
