Supervisor Patient Transport

Community Health System • Birmingham, AL

67d

About The Position

The Supervisor, Patient Transport oversees the daily operations of the patient transport department, ensuring the safe, timely, and efficient movement of patients throughout the facility. This role is responsible for supervising transport staff, coordinating workflow, and maintaining high standards of service and compliance with safety protocols to support overall patient experience.

Requirements

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred
• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

• BCLS - Basic Life Support obtained within 30 days of employment required

Responsibilities

• Supervises daily transport operations, ensuring timely response to patient transport requests and adherence to safety protocols.
• Hires, trains, schedules, and evaluates patient transport staff, promoting high performance and engagement.
• Monitors staff assignments and productivity to ensure appropriate staffing levels and coverage across departments.
• Collaborates with clinical and non-clinical departments to coordinate patient flow and support overall hospital operations.
• Ensures transport equipment is maintained in clean and safe working condition, reporting or addressing issues as needed.
• Promotes effective communication across departments to facilitate safe and efficient patient movement.
• Supports staff development and training related to patient handling, customer service, infection prevention, and regulatory compliance.
• Monitors and enforces compliance with all hospital policies, procedures, and safety standards related to patient transport.
• Tracks and analyzes performance metrics to identify opportunities for improvement in service delivery.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees