Supervisor Patient Support

Yellow Rock Behavioral Health • Springdale, AR

26d

About The Position

PURPOSE STATEMENT: Direct, supervise and coordinate the activities of a patient support team.

Requirements

• High School diploma or equivalent required.
• Two or more years’ experience with the population of the facility in a patient support role required.
• One or more years’ experience as a lead or previous supervisory experience required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
• May require a valid state driver's in facilities where transporting patients is an essential function.

Nice To Haves

• Associate's or Bachelor's degree in human service field from an accredited college or university preferred.

Responsibilities

• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
• Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED