Supervisor, Patient Accounts -Full Time, Days

University of Chicago Medical Center • Burr Ridge, IL

222d • $70,000 - $93,400 • Remote

About The Position

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Supervisor of Patient Accounts with our Revenue Cycle Department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. Responsible for supervising patient accounts staff within one of two areas: non-government health contracts (which includes commercial health insurance and/or health maintenance organizations) or government contracts, which is Medicare or Medicaid. The incumbent ensures that new receivable clerks receive appropriate training and orientation on an ongoing basis, and that patient accounts functions are performed timely and accurately. (The primary responsibility will be to oversee and manage the Medicaid segment of our department)

Requirements

• High school diploma required.
• A minimum of 1-3 years of supervisory experience.
• A minimum of 2 years of prior patient accounting experience.
• Must have intermediate level of personal computer skills in a 'Windows' environment, spreadsheet, database, and word processing applications.
• Must be able to process a high volume of work under stringent production time frames.
• Must have good writing skills, strong analytic and financial assessment abilities and be attentive to detail.
• Must be able to work as a team player.

Responsibilities

• Participates in the selection process of professional and clerical employees in the department.
• Assigns work and supervises the activities of patient accounts staff in either the non-government patient accounts section (commercial health insurance and/or health maintenance organizations) or government contracts patient accounts (Medicare or Medicaid); both are billing and collections sections.
• Evaluates the performance of patient accounts staff and processes other personnel actions in accordance with collective bargaining agreements.
• Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards set forth in insurance contracts, HMO contracts, or federal/state regulations.
• Acts as intermediary with Admitting, Outpatient Services, Clinics, Medical Records and other areas within the Hospitals to expedite claims processing and to trouble-shoot any problems that interfere with claims processing.
• Develops and maintains management reports pertaining to functional area for patient accounts; including collection.
• Prepares patient accounts production reports and prepares feedback reports identifying areas causing patient accounts problems.
• Ensures that carrier/HMO/government agency reports (ie: Medicare Credit Balance report; Medicare as Secondary Payer account reports; unclaimed property reports; etc.) are submitted to the appropriate agency according to guidelines.
• Develops, implements, documents and maintains unit work procedures to keep area running efficiently.
• Coordinates any patient accounts federal, state or private insurance regulation changes to assure unbroken continuity of billing processes.
• Attends seminars, serves on committees that are hospital-based and industry-based, as related to area of responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED