Supervisor Patient Accounts - Corporate Office - Hybrid (4 Days on site)

NewYork-Presbyterian Hospital • New York, NY

114d • $69,500 - $105,500

About The Position

Join the top-ranked hospital in New York and make a meaningful impact in healthcare finance. As a Patient Financial Services Supervisor, you will lead a team of 10 professionals responsible for managing credit accounts receivable across multiple network hospitals. Your leadership will drive operational excellence through daily oversight of productivity, quality assurance, staff attendance, and work assignment distribution. You'll collaborate closely with internal departments and external payers to ensure accurate and timely account resolution, while upholding our hospital's mission of respect, engagement, and patient-centered care. The shift will include working 4-days on site and one day remote.

Requirements

• Bachelor's Degree or equivalent work experience
• Ability to problem solve
• Solid interpersonal and communication skills
• Ability to demonstrate compassion and strong customer service skills

Nice To Haves

• CPMC experience
• Microsoft Office - Word and Excel

Responsibilities

• Supervise Medicaid and Medicare credit management activities
• Oversee HMS/Compliance reporting for Medicaid and Medicare
• Serve as hospital liaison with PB for bundled account status and payment updates
• Manage account flow within Out-of-State Medicaid work queues
• Coordinate rebilling and validation of accounts for credit vendors
• Ensure regulatory compliance for all NYPH employees

Benefits

• Comprehensive and competitive benefits that support you and your family in every aspect of life
• Opportunities for personal and professional growth
• Dynamic environment that embraces every person

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree