Supervisor Patient Access

Franciscan Alliance, Inc.

1d

About The Position

The Supervisor Patient Access is responsible for monitoring employee performance, supporting daily staff functions, overseeing the integrity of data collection while facilitating the process of revenue cycle management, maintaining compliance standards, and preparing reports. This position works with medical staff, revenue cycle departments, and nursing and ancillary departments to coordinate Patient Access functions and ensure smooth delivery of services. The Supervisor works continually with other departments to improve Patient Access processes and procedures to better serve patient needs. Supervise coworkers compassionately engage in conversation with patients and explain their responsibilities for copay, pre-payment and outstanding balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve WHAT YOU WILL DO Monitor employees’ performance with the use of standard key performance indicators. Document system issues while assisting in the development of system improvements. Maintain all HIPAA compliance standards for providing accurate information for Revenue Cycle Health Systems. Plan, coordinate, and prepare reports as they relate to Revenue Cycle Management. Anticipate scheduling needs while maintaining adequate staffing for efficient operations. Monitor productivity standards while integrating individuals work into a team effort. Ensure compliance with regulations, standards, and directives from regulatory agencies and third-party payers. Day shift, hours will vary, primarily 8:00am to 4:30pm Cover Chesterton, Infusion area in Crown point and Munster, must be able to travel

Requirements

• 5 years Revenue Cycle
• 1 year Hospital/Physician Office/Relevant Healthcare Service Related
• 1 year Leadership
• TRAVEL IS REQUIRED: Up to 50%

Nice To Haves

• Associate's Degree
• Bachelor's Degree

Responsibilities

• Monitor employees’ performance with the use of standard key performance indicators.
• Document system issues while assisting in the development of system improvements.
• Maintain all HIPAA compliance standards for providing accurate information for Revenue Cycle Health Systems.
• Plan, coordinate, and prepare reports as they relate to Revenue Cycle Management.
• Anticipate scheduling needs while maintaining adequate staffing for efficient operations.
• Monitor productivity standards while integrating individuals work into a team effort.
• Ensure compliance with regulations, standards, and directives from regulatory agencies and third-party payers.

What This Job Offers

• Job Type: Full-time