Supervisor Patient Access - St. Peter's Hospital - FT Evenings Shift

St. Peters Health Partners • Albany, NY

78d • $24 - $36

About The Position

The Supervisor Patient Access role at St. Peter's Hospital is a frontline, department-based position responsible for supervising the daily functions of assigned areas. This role provides clear direction and manages people, processes, structures, and programs that support both direct and indirect care. The supervisor is expected to demonstrate behaviors aligned with Trinity Health's culture and create comprehensive strategies to achieve desired outcomes.

Requirements

• High school diploma or equivalent.
• Two to three years of experience in Pre-service or Patient Access operations with supervisory or lead responsibilities.
• National certification in HFMA CRCR, NAHAM CHAA, or NAHAM CHAM required within one year of hire.

Nice To Haves

• Associate degree.
• Patient accounting experience.

Responsibilities

• Responsible for the daily operations and oversight of staff in the Patient Access department.
• Collaborates with department managers to manage staff and department effectively.
• Participates in the performance management/review process.
• Implements departmental plans and priorities identified by accountable leaders.
• Coordinates staff scheduling and assignment.
• Reviews and approves administrative functions such as time, payroll, and expenses.
• Ensures productive use of resources to achieve commitments and quality standards.
• Employs effective communication to develop mutual confidence and trust.
• Maintains knowledge of applicable laws and regulations to ensure adherence to ethical and professional behavior.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees