Supervisor (Part-time)

Barnes & Noble Education-posted about 1 year ago
Part-time • Entry Level
Gainesville, FL
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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The part-time Supervisor at Barnes & Noble College plays a crucial role in providing outstanding customer service and supporting the management team. This position involves overseeing team members, ensuring operational efficiency, and maintaining a high standard of service within the store. The Supervisor will work directly with customers, assisting them with their needs and resolving any issues that arise, all while modeling exceptional customer service on the sales floor.

  • Spend the majority of your time on the sales floor delivering, coaching, and modeling exceptional customer service.
  • Help train and oversee the daily work activity of team members in one or more departments.
  • Provide outstanding customer service to the academic and co-curricular community.
  • Help enforce loss prevention procedures and ensure operational soundness.
  • Assist in the daily operation of the store in partnership with the management team.
  • Act as the Manager-on-Duty in the absence of the manager or at satellite locations.
  • Assist with assigning work and providing focused direction to team members.
  • Process sales transactions involving cash, credit, or financial aid payments as needed.
  • 2+ years' experience in a retail setting preferred.
  • Minimum of 18 years of age to be considered for employment.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefits
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