Supervisor (Part-time)

Barnes & Noble Education • Dallas, TX

386d

About The Position

The part-time Supervisor at Barnes & Noble College plays a crucial role in providing outstanding customer service and supporting the management team. This position involves overseeing team members, ensuring operational efficiency, and maintaining a high standard of service within the store. The Supervisor will work directly with customers in an academic environment, helping to resolve issues and enhance the shopping experience.

Requirements

• 2+ years' experience in a retail setting preferred.
• Minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products.
• Basic reading, writing, and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Spend the majority of time on the sales floor delivering, coaching, and modeling exceptional customer service.
• Train and oversee the daily work activity of team members in one or more departments.
• Maintain a working knowledge of all departments to provide support and guidance to customers and team members.
• Help resolve customer issues and complaints, escalating problems to management when necessary.
• Assist in the daily operation of the store and act as the Manager-on-Duty in the absence of the manager.
• Assign work and provide direction to team members to manage multiple projects effectively.
• Process sales transactions involving cash, credit, or financial aid payments as needed.

Benefits

• Get paid sooner! Daily Pay earned wage access is available to all store employees.
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees