*Supervisor (Part-time) OSU-OKC

Barnes & Noble Education-posted about 1 year ago
Part-time • Entry Level
Oklahoma City, OK
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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The part-time Supervisor at Barnes & Noble College in Oklahoma City plays a crucial role in delivering exceptional customer service and supporting the management team. This position involves overseeing team members, ensuring operational efficiency, and maintaining a positive retail environment focused on the academic community.

  • Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
  • Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Help resolve customer issues and complaints and escalate problems to the management team when necessary.
  • Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
  • Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
  • 2+ years' experience in a retail setting preferred.
  • Candidates must be a minimum of 18 years of age to be considered for employment.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefits
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