Supervisor, Panelist Recruiting

SGS•Richardson, TX

About The Position

The Supervisor, Patient Recruiting is responsible for leading, training, and mentoring a team of clinical trial recruiters to ensure successful participant enrollment and retention for multiple studies. This roles involves collaborating closely with clinical research teams, study coordinators, and other departments to implement and optimize recruitment strategies, meet enrollment goals, and maintain high standards of recruitment efficiency and quality. Assist in the development of recruitment materials (StudyWatch, Qualtrics/CRIO Screeners, call/texting campaigns, etc.) and monitor the effectiveness of recruitment tactics Collaborate with investigators and marketing teams to develop and implement recruitment strategies tailored to each study’s target population. Ensure strategies are effective, ethical, and aligned with study timelines. Track recruitment performance against enrollment targets, deadlines, and key performance indicators (KPIs). Oversee the onboarding and ongoing training of new and existing recruitment staff. Ensure the team is well-versed in recruitment techniques, clinical trial protocols, ethical guidelines, and compliance requirements. Supervise the pre-screening process, ensuring recruiters effectively assess potential participants' eligibility based on study protocols and inclusion/exclusion criteria. Help refine screening processes to improve participant quality and retention. Continuously evaluate and refine recruitment processes to improve efficiency, reduce recruitment time, and enhance participant experience. Identify new methods, tools, and technologies to improve outreach and enrollment. Collaborate with Recruitment Manager to manage follow-up communications. Ensure that participants are kept informed and engaged throughout the recruiting process Address challenges and roadblocks that may arise during the recruitment process, whether due to participant concerns, recruitment channels, or team performance. Provide solutions and adapt strategies as necessary. Assist with social media and community outreach efforts as needed

Requirements

Bachelor's Degree in Health Administration, Health Sciences, Business or related field or equivalent combination of education and experience
3-5 years of experience in clinical trial recruitment or clinical research, with at least 1-2 years in a supervisory or leadership role.
Strong understanding of clinical trial processes, protocols, and participant recruitment methods.
Previous experience managing a team of recruiters
Ability to juggle multiple tasks and projects, prioritize responsibilities, and meet deadlines in a fast-paced environment.
Knowledge of and adherence to clinical trial regulations, including Good Clinical Practice (GCP), HIPAA, and FDA guidelines

Nice To Haves

Familiarity with clinical trial management systems (CTMS) and recruitment platforms is a plus.

Responsibilities

Lead, train, and mentor a team of clinical trial recruiters.
Collaborate with clinical research teams and study coordinators.
Implement and optimize recruitment strategies.
Develop recruitment materials and monitor their effectiveness.
Collaborate with investigators and marketing teams to develop and implement recruitment strategies.
Track recruitment performance against enrollment targets and KPIs.
Oversee the onboarding and training of recruitment staff.
Supervise the pre-screening process.
Refine screening processes to improve participant quality and retention.
Evaluate and refine recruitment processes to improve efficiency.
Identify new methods and technologies to improve outreach and enrollment.
Collaborate with Recruitment Manager to manage follow-up communications.
Address challenges and roadblocks during the recruitment process.
Assist with social media and community outreach efforts as needed