Supervisor, Outside Sales

Spectrum • Clarksburg, WV

122d • $100,000

About The Position

Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Average target compensation of $100K + uncapped incentives.

Requirements

• Ability to read, write, speak and understand the English Language.
• Excellent communication, interpersonal and organizational skills.
• Possess strong technical and computer skills.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outside for extended periods in any season and/or during inclement weather.
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
• Must be able to work non-traditional work hours such as evenings and weekends.
• Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance.
• Ability to complete documentation accurately.
• Bachelor´s degree in business or marketing, or equivalent work experience.
• 2+ years of Outside Sales or related work experience.

Nice To Haves

• Knowledge of Direct Sales practices.
• Experience with consumer education of products and services.
• Knowledge of cable or telecommunications services.
• Sales Supervisory experience preferred - 0.5+ years.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for meeting and exceeding budgeted headcount and sales goals.
• Recruit, interview, hire, and train Residential Connectivity Sales staff.
• Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
• Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them.
• Collaborate with other departments and support teams to achieve goals and objectives.
• Monitor the payroll process and ensure timely and accurate approval of all commission payments.
• Handle employee relation issues, including performance appraisals, coaching, and training.
• Prepare reports as needed.
• Perform other duties as requested by leadership.

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions to our success.
• Opportunities for employment and advancement to all team members.

What This Job Offers

• Job Type: Full-time
• Industry: Telecommunications
• Education Level: Bachelor's degree