Supervisor, Operations

Publicis Groupe • Chicago, IL

134d • $73,910 - $106,260

About The Position

Publicis Media UNIT3C is a social marketing and dynamic content center of excellence, specializing in connecting brands to consumers in real-time, social environments. The Operations team manages client-specific operational tasks across virtually every practice area within the agency, including Strategy, Investment, HR, Finance, Invoice Reconciliation, and Agency Administration & Compliance. Our focus is on standardizing tasks and integrating detailed work streams for efficient operations. We create a space for those whose strengths include being highly organized problem-solvers.

Requirements

• 3+ years experience in planning, operations, finance, project management or data analysis, preferably in a media agency or advertising agency
• Bachelor's Degree, preferably with a concentration in Accounting, Finance, Economics, Business, Advertising, Marketing, Communications or related
• Proficiency in making progress/completing work, even with overlapping deadlines
• Ability to effectively use Microsoft Office suite, particularly PPT and XLS
• Quantitative and analytical skills, with a willingness to embrace a role that requires a mix of art and science
• Experience developing and presenting thoughts and ideas
• Flexible and able to adapt to change in a fast-paced environment
• Strong communication skills, able to write clearly and speak professionally
• Ability to balance numerous, simultaneous work streams
• Motivated to ensure a competent team, who has fun while achieving accomplishments
• Organized, diligent, skilled at time management, dedicated to accuracy, and a strong critical thinker
• Skilled at nurturing relationships and resolving issues

Nice To Haves

• Experience in a media agency or advertising agency
• A commitment to diversity, equity, and inclusion
• A future Associate Director with us

Responsibilities

• Project management
• Process improvements
• Guideline development, sharing, and enforcement
• Quality assurance
• Reporting & Compliance
• Maintain system hierarchies, structure, and user security
• Facilitate trainings for team members
• Create/enforce workflows & processes
• Support Data Governance and PM compliances
• Trouble-shoot any issues/questions that arise
• Ensure compliance for tasks such as managing client-specific billing procedures and product codes
• Extensive reporting including system and billing QA and troubleshooting

Benefits

• Medical coverage
• Dental insurance
• Vision insurance
• Disability insurance
• 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree