Supervisor, Operations I - ABF Freight

ArcBest-posted 26 days ago
Full-time • Entry Level
Onsite • Roanoke, VA
5,001-10,000 employees
Truck Transportation
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The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

  • Provide a clean, safe working environment for all personnel and visiting customers.
  • Work in a team setting to accomplish department goals.
  • Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
  • Assign job tasks to all workers according to unloading and loading schedules.
  • Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
  • Maintain a positive attitude in a highly intense environment.
  • Other duties and projects, as assigned.
  • Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
  • Provide positive and constructive feedback to employees.
  • Foster safe handling, loading, unloading, and storage of hazardous materials.
  • Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
  • Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
  • Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
  • High School Diploma / GED, preferred
  • Bachelor's degree preferred but not required. Experience may be used in place of education.
  • 2 years leadership experience, preferred
  • Transportation experience preferred but not required.
  • General computer knowledge, preferred
  • General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred
  • Excellent communication, leadership, and conflict resolution skills, required
  • Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred
  • Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
  • This position is in a dock environment with exposure to varied weather conditions and noise.
  • Competitive Wages
  • Excellent health, dental, and vision benefits
  • Opportunity to participate in a company sponsored 401K
  • Vacation eligibility during the first year!
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