Supervisor, Operations (Global)

Bombardier•Tucson, AZ

About The Position

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel. In your role, you will: Adhere to Bombardier General Work RequirementsEncourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60/90 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed locationSupervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.Oversee and manage the resources to maximize productivity and minimize DOI.As required, submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.May be required to act on behalf of Customer Project Manager during absence. May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service. Administers team related policies & procedures.Manage time keeping system to ensure employee hours are accurate, and track attendance. Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc. Facilitate DMM meetings with all departments & shops.Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.Identify and communicate best practices and champion continuous improvement initiatives.Engage in BAS Network Database and transfer SAP Work Orders into database.Engage in BAS Network Reporting. (Shop Floor Efficiency)Now that you can see yourself in this role, apply and join the Bombardier Team!

Requirements

You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance
You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)
You possess an A&P Certificate or otherwise appropriately certificated under FAR part 65
You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
You have working knowledge of aircraft maintenance inspection programs for jet aircraft
You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
You possess customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
You are able to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
You possess strong Verbal and written communications skills
You have the training skills necessary to provide employee training
You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting
You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work

Nice To Haves

You possess a 4 year College Degree
You have previous experience in Project Management
You have working knowledge of SAP, Pivotal & Autotime maintenance transactions
You have working knowledge of ISO/OHSAS management system and resources

Responsibilities

Adhere to Bombardier General Work Requirements
Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing.
Ensure that regular established safety/security audits are conducted and discrepancies are addressed.
Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60/90 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location
Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
Oversee and manage the resources to maximize productivity and minimize DOI.
As required, submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
May be required to act on behalf of Customer Project Manager during absence.
May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
Administers team related policies & procedures.
Manage time keeping system to ensure employee hours are accurate, and track attendance.
Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
Facilitate DMM meetings with all departments & shops.
Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
Identify and communicate best practices and champion continuous improvement initiatives.
Engage in BAS Network Database and transfer SAP Work Orders into database.
Engage in BAS Network Reporting. (Shop Floor Efficiency)