Supervisor, Operational Services II - IM Department

UnitedHealth Group•Chelmsford, MA

3d•$58,800 - $105,000

About The Position

As the Supervisor, Operational Services II, you will supervise the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establish and maintain systems to ensure that patient service and clinical flow support organizational objectives. You’ll assist with development, monitoring and management of department budgets. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor’s Degree in an relevant discipline or equivalent education, training or experience
Licensure required for certain clinical positions
American Heart Association Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS) may be required based on specialty
5+ years of medical practice experience
2+ years of direct supervising at least two staff
Demonstrated knowledge of medical support functions in an ambulatory care setting
Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
Computer experience with the ability to use word processing and spreadsheet programs
Demonstrated organizational, leadership and teamwork skills
Demonstrated solid organizational and problem resolution skills

Responsibilities

Supervise the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations
Provide management support
Establish and maintain systems to ensure that patient service and clinical flow support organizational objectives
Assist with development, monitoring and management of department budgets