Supervisor on Duty | Part-Time | Centene Community Ice Center

Oak View Group•Maryland Heights, MO

17d•$17 - $19

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview Under the general supervision of the Director of Operations and Operations Managers, the Supervisor on Duty has the primary responsibility manage day-to-day operations that include, but are not limted to, programs, events and physical facilities. This role will pay an hourly wage of $17 to $19. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Requirements

Must be 21 years of age, or older.
Ability to work independently and as part of a team.
Ability to work a flexible schedule based on events, including long hours, nights, weekends and holidays as needed.
Excellent customer service.
Ability to follow basic instruction and direction.

Responsibilities

Manage day-to-day operations that include, but are not limited to, programs, events and physical facilities.
Execute policies and procedures professionally and accurately.
Supervision of CSR and Janitorial employees.
Immediate and complete reporting of all liability issues.
Communicate professionally verbally and in writing.
Maintain cleanliness, safety, and overall appearance of the facility.
Assist and perform other administrative duties as assigned and needed.
Act as crowd control manager as needed.
Monitor assigned events at Centene Community Ice Center and Saint Louis Music Park, as they interface with other events and activities scheduled in the venues.
Research and resolve customer service issues.
Provide excellent customer service assistance to internal and external clients.
Exemplify the CCIC and OVG customer service principles.