Supervisor of Sustainability

Orlando Utilities Commission (OUC) • Orlando, FL

1d • $96,000 - $120,000 • Hybrid

About The Position

OUC - The Reliable One, an industry leader and the second largest municipal utility in Florida committed to serving the community and the environment, is presently seeking a Supervisor of Sustainability to join the Customer Experience & Sales division.
We are looking for a results-driven, collaborative leader with strong data analytics and operational leadership skills to lead a team responsible for delivering high-impact conservation and Demand Side Management (DSM) programs.
In this role, you will:
Lead and develop a team of conservation professionals (field + office-based)
Oversee residential and commercial energy and water auditing programs
Monitor and drive performance through KPI’s, reporting, and data insights
Partner across the organization to enhance program effectiveness and customer impact
We are seeking some who thrives in a fast-paced, data-driven environment, brings hands-on industry experience, and is passionate about developing people and driving sustainability initiatives forward.
OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.

Requirements

• Bachelor’s Degree in Business, Engineering, Environmental Science, Science, or related field of study from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis
• Minimum of six (6) years of experience working in the energy and water industry, to include:
• Minimum of three (3) years of experience working in a combination of any of the following activities:
• Energy and water utility DSM project support
• Business and process analysis
• Renewables and conservation programs
• Building management and control systems
• Customer service
• Utility policy
• Contract management, and/or
• Budget and financial analysis
• Three (3) years of experience working in residential/commercial energy and water auditing with practical knowledge of commercial electric and mechanical systems
• Minimum of one (1) year of formal supervisory experience. In lieu of formal supervisory experience, experience managing project teams, budgets, coaching and/or mentoring team members, leadership training may be substitutable
• Valid Driver’s License
• Certifications and/or licenses to be completed upon hire:
• Certified Water Efficiency Professional (CWEP) and/or Certified Energy Auditor (CEA)
• Certified Energy Manager (CEM) certification is required within two (2) years of hire
• Working knowledge of all, but not limited to the following:
• Conservation programs, rebate programs and related technologies
• Energy and demand for residential and commercial properties
• Meter reading and analysis
• Rooftop solar generation and net metering
• Residential and commercial water assessments and benchmarking
• Interpreting KPI and DSM tracking reports
• Statistical reports
• Performance appraisals, evaluative measures, and attendance records
• Software Application (i.e., Energy benchmarking, BEACON, Cognos, Tableau, and modeling software: ES Portfolio Manager)
• Energy and water auditing equipment
• Project management methodologies
• Familiarity with all, but not limited to the following:
• Data analytics, metrics, and reporting (i.e. Cognos and Power BI)
• Credentialing and Certification Standards: LEED, EnergyStar, WaterSense, AEE, ASHRAE
• Software Applications (i.e., CC&B, GIS, MDM)
• Simple payback period spreadsheet and life cycle
• Related industry, organizational and departmental policies, practices and procedures; legal guidelines, ordinances and laws
• Ability to:
• Manage projects and programs
• Supervise, lead, coach, mentor, and develop team members
• Communicate effectively in writing and verbally
• Understand residential and small commercial building electrical and mechanical systems along with water systems such as but not limited to chilled water, heat pump technologies, VFDs, and irrigation
• Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; calculate simple payback periods
• Understand and apply governmental accounting practices in maintenance of financial records
• Use Microsoft Office Suite (Outlook, Word, Excel, Power Point, etc.) and standard office equipment (telephone, computer, copier, etc.)

Responsibilities

• Supervise daily team activities to increase effectiveness, productivity, teamwork, employee development, and customer satisfaction.
• Manage daily operations and schedules of assigned staff, ensuring compliance, balancing workloads, and reviewing work.
• Evaluate employee performance; provide coaching, feedback, and developmental support for employees, help in the planning and alignment of strategic goals and objectives.
• Foster engagement and inclusion by establishing team-building activities, collaborative projects, and initiatives that promote a positive work culture.
• Oversee energy and/or water audits for commercial and residential customers, including pre-audit research, on-site assessments of building structure and equipment condition, customer education and recommendations for conservation measures which are supported by cost-benefit analysis in audit reports.
• Promote OUC programs that help customers reduce energy and water consumption and support organizational goals; interact with customers to discuss efficiency opportunities and program requirements.
• Participate in the development of OUC’s energy and water efficiency program goals.
• Provide staff oversight and supervise solar interconnection applications and residential SunChoice program
• Monitor and support the generation of leak reports.
• Provide technical expertise to Conservation Specialists, Program Support Specialist, and Support Specialists; partner in the selection and implementation of related technologies and contribute to the creation and management of DSM programs.
• Perform administrative responsibilities, including reviewing reports to ensure program goals are met, collaborating on the review and/or approval of rebates, and supporting related projects.
• Report monthly statistics, data, and team activities to manager; utilize multiple systems to perform daily work and reporting.
• Serve as subject matter expert (SME) in bid evaluations for services related to OUC’s conservation programs.
• Participate in and present at events, seminars, and community meetings to promote OUC’s conservation programs.
• Maintain external trade ally and stakeholder relationships; participate in departmental and cross-functional meetings as needed.
• Perform other duties as assigned.

Benefits

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
• Paid vacation, holidays, and sick time
• Paid parental leave
• Educational and Professional assistance programs; Paid Memberships in Professional Associations
• Access to workout facilities at each location
• Paid Conference and Training Opportunities
• Hybrid work schedule (3 days in office - to include Tuesdays and Thursdays, 2 days remote)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees