Banner Medical Group-posted 3 months ago
Full-time • Mid Level
Mesa, AZ
Ambulatory Health Care Services

This position works to ensure the efficient and effective operation of the assigned department, including day-to-day administration of non-physician staff and operations. Uses specialized knowledge, judgment and skills necessary to provide excellent patient care. At Banner Medical Group (BMG), we're creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system. In this role you will have the opportunity to learn each department within our health center so that you are fully aware of what is needed for the operation and the employee engagement through the entire clinic.

  • Supervises the day to day activities of non-physician staff, ensuring a high level of productivity.
  • Continuously monitors the functioning of the medical group and recommends changes to operational procedures as necessary.
  • Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff.
  • Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
  • Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.
  • Functions as a liaison between non-physician staff and physicians to ensure effective service for patients.
  • Establishes and maintains effective working relationships with group physicians.
  • Maintains office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.
  • Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources.
  • Covers front and/or back office functions.
  • May also administer medications in accordance with established policies and procedures or as directed, and consistent with demonstrated competencies and state scope of practice.
  • Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate's Degree.
  • Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.
  • Requires a level of knowledge and ability normally demonstrated by at least two years experience in a physician's office or medical environment.
  • Requires excellent communication and organizational skills.
  • Bachelor's degree preferred.
  • Experience in a leadership or coordinator capacity preferred.
  • Additional related education and/or experience preferred.
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