Supervisor of Operations I (A Shift: 6am-6pm) - Warehouse

IWCO•Chanhassen, MN

2d•$60,000 - $80,000•Onsite

About The Position

The Supervisor of Operations leads a team within the Warehouse department to fulfill job orders efficiently and profitably. This role is responsible for achieving production objectives and developing a comprehensive understanding of team dynamics to optimize performance and output.

Requirements

Proficient in reading and writing English.
Strong command of Microsoft Office Suite; experience with Foundation software a plus.
Exceptional problem-solving and decision-making capabilities.
Demonstrated strategic thinking and process improvement experience.
Clear and confident communicator—both written and verbal.
High school diploma or GED required; post-secondary education in manufacturing or business preferred (equivalent industry experience will be considered).
3–5 years of experience in a manufacturing or production environment.
Minimum 2 years of supervisory experience; exposure to direct response or similar industry preferred.
Ability to work consecutively 12-hour shifts, rotating 2 or 3 days per week including weekend rotations.
Availability for after-hours support when needed.
Must maintain active presence on production floor.
Standard climate-controlled production environment; exposure to loud noise (PPE provided).
Ability to lift, carry and push/pull up to 35 pounds.
Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for up to 12 hours.
Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching.
Lower extremity motion requirements: reaching.
Pre-employment post-offer physical assessment, drug screen and background required.

Nice To Haves

Bilingual fluency (Vietnamese, Cambodian, or Spanish) is highly desirable.
Prior safety team participation or training is an asset.
Familiarity with lean manufacturing and/or quality assurance methods preferred.

Responsibilities

Achieve department goals in waste reduction, billable hours, equipment utilization, and quality metrics.
Promote and enforce workplace safety policies and practices.
Monitor and drive performance metrics across shifts, supporting team accountability.
Maintain high visibility on the production floor to foster a collaborative, engaged, and productive work environment.
Implement cost-effective and proactive production strategies to enhance customer service and operational efficiency.
Manage staffing schedules based on volume and production targets; adapt workflows, team assignments, inventory levels, and equipment needs accordingly.
Ensure adherence to quality standards and proactively address defects or rework opportunities.
Lead setup operations to minimize changeover time and improve throughput.
Maintain timely and accurate production reporting each week.
Ensure compliance with OSHA and all applicable safety and environmental regulations.
Partner with department leadership to assess staffing levels and equipment needs in alignment with strategic goals.
Collaborate cross-functionally with other facility managers to maximize profitability.
Uphold company HR policies and practices; liaise with HR for employee relations, performance management, recruitment, compensation, and disciplinary action.
Deliver timely and constructive performance reviews; provide coaching and feedback to support development.
Administer daily payroll and manage time-off records for direct reports.
Promote a culture of safety, quality, and accountability.
Perform other (or other related) duties as applicable or assigned.