Supervisor of Operations I - Warehouse

Updated•Warminster, PA

6d•Onsite

About The Position

Overall Summary: The Supervisor of Operations leads a team to fulfill job orders efficiently and profitably. This role is responsible for achieving production objectives and developing a comprehensive understanding of team dynamics to optimize performance and output. Supervisory Responsibilities: The person in this role w ill manage a team of approximately 12-15 Material Handlers and Shipping/Receiving Coordinators . The supervisor w ill recruit quality employees to provide high-quality customer support. Primary Duties/Responsibilities: Meet department measurement goals, including waste reduction, billable hours, utilization improvement, spoilage, and rework . Ensure employee adherence to company safety policies. Oversee daily warehouse operations including receiving, storage, picking, packing, shipping, and inventory control to ensure accuracy and efficiency. Ensure proper use, maintenance, and inspection of warehouse equipment (e.g., forklifts, pallet jacks, conveyors) in compliance with safety and operating standards. Monitor inventory accuracy through cycle counts and audits; investigate and resolve discrepancies promptly. Enforce housekeeping and 5S standards to maintain a clean, organized, and efficient warehouse environment. Coordinate inbound and outbound logistics to meet shipping schedules, minimize delays, and optimize dock utilization. Train employees on warehouse management systems (WMS), standard operating procedures, and safe materialâhandling practices. Identify and implement continuous improvement opportunities related to layout, material flow, space utilization, and labor efficiency. Maintain an active presence on t he production floor; foster a cooperative and harmonious working environment; maximize employee morale and productivity . Establi sh innovative, cost-effective, and proactive methods to serve customers and meet goals . Schedul e staff according to workload and productivity goals ; adjust workflow, team responsibilities, and shift inventories, as necessary . Ensur e compliance with all state and federal environmental, safety, and health regulations . Work closely with department manager in identifying an effective staffing level plan . Assist department manager in identifying and evaluating equipment to meet strategic initiatives . Comply fully with company human relations’ policy and practice. Confer with Human Resources management to assure employee issues are addressed appropriately. Coordinate with HR on pertinent matters such as recruitment and selection , placement, compensation, training, performance reviews, promotion, discipline, termination, etc. Provide constructive and timely performance evaluations. Coach and develop direct reports. Promote safety as a number one priority. Perform daily payro ll functions; make applicable corrections, enter and manage PTO for direct reports. Perform other (or other related) duties as applicable or assigned.

Requirements

Fundamental English reading and writing skills
Microsoft Office Suite proficiency
Excellent problem-solving skills
Demonstrated well-developed strategic thinking
Excellent oral and written communication skills
High school diploma or equivalent required; degree in manufacturing field or business a plus (will consider comparable industry experience in lieu of education)
3 - 5 years ’ manufacturing/production experience
2+ years’ proven supervisory experience in a manufacturing capacity , preferably with a background in the direct response industry
Ability to work consecutively 1st Shift, 8 hours, Monday-Friday
Ability to provide after-hours support when needed
Ability to maintain an active physical presence on the production floor
Ability to lift, carry and push/pull up to 35 pounds
Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for up to 8 hours
Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching
Lower extremity motion requirements: reaching
Pre-employment post-offer physical assessment

Nice To Haves

Foundation experience a plus
Bilingual is a plus
Previous participation on a safety team and/or other safety training preferred
Lean manufacturing and/or quality control training preferred
Experience in the warehouse department strongly preferred

Responsibilities

Meet department measurement goals, including waste reduction, billable hours, utilization improvement, spoilage, and rework
Ensure employee adherence to company safety policies
Oversee daily warehouse operations including receiving, storage, picking, packing, shipping, and inventory control to ensure accuracy and efficiency
Ensure proper use, maintenance, and inspection of warehouse equipment (e.g., forklifts, pallet jacks, conveyors) in compliance with safety and operating standards
Monitor inventory accuracy through cycle counts and audits; investigate and resolve discrepancies promptly
Enforce housekeeping and 5S standards to maintain a clean, organized, and efficient warehouse environment
Coordinate inbound and outbound logistics to meet shipping schedules, minimize delays, and optimize dock utilization
Train employees on warehouse management systems (WMS), standard operating procedures, and safe materialâhandling practices
Identify and implement continuous improvement opportunities related to layout, material flow, space utilization, and labor efficiency
Maintain an active presence on t he production floor; foster a cooperative and harmonious working environment; maximize employee morale and productivity
Establi sh innovative, cost-effective, and proactive methods to serve customers and meet goals
Schedul e staff according to workload and productivity goals ; adjust workflow, team responsibilities, and shift inventories, as necessary
Ensur e compliance with all state and federal environmental, safety, and health regulations
Work closely with department manager in identifying an effective staffing level plan
Assist department manager in identifying and evaluating equipment to meet strategic initiatives
Comply fully with company human relations’ policy and practice
Confer with Human Resources management to assure employee issues are addressed appropriately
Coordinate with HR on pertinent matters such as recruitment and selection , placement, compensation, training, performance reviews, promotion, discipline, termination, etc
Provide constructive and timely performance evaluations
Coach and develop direct reports
Promote safety as a number one priority
Perform daily payro ll functions; make applicable corrections, enter and manage PTO for direct reports
Perform other (or other related) duties as applicable or assigned