Supervisor of Maintenance

Viejas Enterprises•Alpine, CA

46d

About The Position

The Maintenance Supervisor is responsible for supervising and coordinating activities of workers engaged in cleaning and maintaining the casino premises and surrounding grounds, not limited to maintenance, plumbing, small equipment repair, painting, landscaping, and housekeeping.

Requirements

High school diploma, vocational training or the equivalent experience.
Must have a valid California Driver's license.
1 to 3 years of related experience in building construction, remodeling, or maintenance experience.
Management/leadership experience required.
Skill to effectively motivate and inspire team members to perform the tasks, provide great guest service, work as a team, and promote positive morale in the department.
Good verbal, written, and interpersonal communication skills.
Ability to work in a fast paced, deadline oriented environment.

Nice To Haves

Bilingual in Spanish or Tagalog is preferred.

Responsibilities

Supervises the Maintenance team to include team member development and training, performance management, and policy enforcement.
Schedules and coordinates work assignments, breaks and days off. Ensures that the team members are completing tasks in a safe manner and in compliance with all applicable safety regulations and/or standards.
Trains team members on job performance, department and casino standard practices. Ensures that all team members are trained in all departmental procedures, rules, regulations and standards.
Provides coaching, monitoring and discipline of team members when property is not up to par.
Instructs all team members on how to properly handle chemicals. Inspects the casino throughout the shift to assess workmanship, including regular periodic documented restroom inspections.
Maintains required records, gathers statistics and prepares reports as required.
Provides assistance to other job classification as needed.
Cleans property when needed.
Creates requisitions or purchases cleaning supplies and equipment. Submits requirements to Director of Maintenance for approval.
Responds to emails, voicemails, radio and/or Spectra Link calls and ensures all requests of labor or material are accomplished in a timely manner.
Monitors and handles guest complaints while ensuring guest satisfaction.
Promotes and maintains the highest level of guest service.
Checks on guest satisfaction.
Ensures staff is aware of marketing promotions.
Ensures that supplies and equipment are maintained and distributed in an efficient and responsible manner.
Performs other duties as assigned.