Supervisor of Caregiver Support

Caring Senior Service•Louisville, KY

6d•$40,000 - $42,000

About The Position

At Caring Senior Service, we are seeking a seasoned care professional ready to step into a high-impact leadership role as Supervisor of Caregiver Support. This opportunity is designed for experienced caregiving leaders — professionals who combine hands-on CNA or direct care expertise with strong operational judgment, team leadership, and organizational excellence. In this role, you will drive care coordination strategy, mentor and develop caregivers, and ensure seamless communication across clients, families, and agency leadership. You will serve as the operational backbone of daily care delivery — aligning schedules, managing documentation, resolving challenges proactively, and elevating both caregiver performance and client satisfaction. Your frontline experience will inform smarter staffing decisions, strengthen accountability, and enhance the overall quality of service. If you are a mission-driven professional who understands that exceptional senior care requires both clinical insight and decisive management, this is your opportunity to lead with authority while making a meaningful difference in the lives of families every day.

Requirements

5+ years of senior caregiving experience required (CNAs strongly encouraged to apply)
Strong leadership, communication, and problem-solving skills
Highly organized with the ability to manage schedules, documentation, and multiple priorities
Comfortable using computers, scheduling systems, email, and basic office software
Compassionate, dependable, and team-oriented
Valid driver’s license and ability to pass background checks

Responsibilities

Recruit, Train, and Support Caregivers
Build a reliable, compassionate caregiving team through thoughtful hiring, onboarding, training, and ongoing support.
Coordinate Care & Scheduling
Manage daily caregiver schedules, handle call-offs and coverage needs, and ensure continuity of care through organized planning and follow-through.
Assist With Client Onboarding & Care Plans
Support client onboarding, help coordinate care plans, and ensure client needs are met consistently and documented accurately.
Build Strong Client & Family Relationships
Communicate proactively, respond to concerns, and maintain clear, professional documentation and communication.
Provide Hands-On Care When Needed
Step in to assist with ADLs, companionship, and meal preparation to ensure uninterrupted care.