Supervisor, Non-Clinical
About The Position
The Supervisor, Non-Clinical plays a pivotal role in overseeing and coordinating non-clinical operations within a healthcare services environment to ensure smooth and efficient service delivery. This position is responsible for managing administrative staff, optimizing workflow processes, and supporting clinical teams by maintaining a well-organized and compliant operational framework. The role requires a strategic approach to problem-solving and resource management to enhance patient experience indirectly through effective support services. The Supervisor will also ensure adherence to regulatory standards and organizational policies, fostering a culture of continuous improvement and accountability. Ultimately, this position contributes to the overall success of healthcare delivery by ensuring that non-clinical functions operate seamlessly and support clinical excellence.
Requirements
- 4 years of work experience that includes healthcare experience
- 3 years of customer service or other relevant work experience
- 1 year of supervisory or lead experience
Nice To Haves
- Experience with healthcare information systems and electronic health records (EHR).
- B.A, or B.S. in what related field.
- Certification in healthcare management or project management (e.g., CHCM, PMP).
- Familiarity with quality improvement methodologies such as Lean or Six Sigma.
- Experience working in a multidisciplinary healthcare setting.
Responsibilities
- Lead, mentor, and supervise non-clinical staff including administrative, facilities, and support personnel to maintain high performance and engagement.
- Coordinate daily operational activities such as scheduling, resource allocation, and communication between departments to ensure efficient workflow.
- Implement and monitor compliance with healthcare regulations, organizational policies, and safety standards within non-clinical areas.
- Collaborate with clinical leadership to identify and resolve operational challenges that impact patient care and service delivery.
- Prepare reports, analyze performance metrics, and recommend improvements to enhance operational efficiency and service quality.
Benefits
- Medical, dental and vision insurance
- Paid time off for vacation, illness and volunteering
- Retirement savings plan with employer contribution
- Adoption financial assistance
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
