Supervisor - New Journeys Program

Frontier Behavioral Health • Spokane Valley, WA

114d • $76,068 - $99,955

About The Position

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. New Journeys is a Coordinated Specialty Care program that seeks to identify people ages 15-40 who have experienced their first psychotic episode as early as possible and direct them to services that specifically address their own individual needs. The treatment team consists of a group of experts who work collaboratively with each other, with the individual, and with the individual’s loved ones to meet recovery goals. New Journeys (NJ) is a voluntary, intensive early intervention program that provides coordinated specialty care for individuals experiencing their first episode of psychosis. A small interdisciplinary program works with individuals and their natural supports to assist participants in achieving optimal functioning in home, school, work, social and leisure areas of their life. The NJ Team provides individual resilience therapy (IRT), education and employment support, family support, peer support, case management, and medication management. Treatment can involve multiple contacts per week with the individual and/or natural supports, and can occur in the office, community, or in the individual’s home. Enrollment in New Journeys can last up to two years with the goal that individuals are in the recovery phase of psychosis and confident in their abilities to live a fulfilling, meaningful life upon graduation.

Requirements

• Master’s Degree in behavioral health related field.
• Two years post master’s degree professional experience in clinical work and coordination of treatment services.
• At the time of hire, must meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200 by having applied for one of the following DOH credentials: (a) Licensed Agency Affiliated Counselor (LAAC) OR (b) License Mental Health Counselor Associate (LMHCA) OR (c) Licensed Independent Clinical Social Worker Associate (LICSWA) OR (d) Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN (e) Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below.
• Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.

Nice To Haves

• Active DOH licensure (e.g., LMHC, LICSW, LMFT) in the State of Washington (Licensed employees have the title Supervisor II).
• Previous supervisory experience preferred.

Responsibilities

• Provide direct supervision to assigned clinical staff.
• Provide direct service to adults and/or children and families as assigned by Director.
• Facilitate internal and external customers satisfaction and responsiveness.
• Participate in planning and evaluation of the program.
• Train and supervise staff to ensure compliance and implementation of service goals and objectives.
• Provide consultation and education to other FBH staff and to the community.
• Provide direct case management services as required.
• Participate in peer review, supervision, intake and diagnostic staffing’s, in-house educational and administrative meetings as directed.
• Monitor and facilitate communication of staff, families we serve, interagency and treatment/client interaction.
• Maintain and enhance customer service to ensure that both external and internal customers of FBH have a positive experience at FBH.
• Work closely as necessary with other community resources, professionals and systems (e.g., law enforcement, DCFS) to support quality care and facilitate a collaborative partnership between FBH and other such entities.
• Ensure all assigned staff perform FBH charting requirements, correspondence, Workday, and other paperwork in a complete and timely manner.
• Establish and maintain a good working relationship with all FBH staff.
• Understand and adhere to, and ensure all assigned staff comply with, all state WAC and RCW requirements and FBH policies and procedures.
• Serve in an advisory capacity to the Program Administrator and Director in employment and assignment of agency personnel, including important issues within or pertaining to the agency and/or program.
• Ensure equal opportunity for all assigned staff with regards to work assignments, training, promotions and other conditions and privileges of employment.
• Interview, select and train new employees.
• Plan, assign and direct work.
• Mentor and coach employees, addressing performance or conduct issues as needed.
• Address complaints and resolve problems.
• May be assigned to supervise interns.
• Provide supervision for licensure when eligible to be a DOH approved supervisor.
• Collaborate with UW, WSU, and HCA in the implementation of the New Journeys model and fidelity monitoring.
• Provide education to community and stakeholders in New Journeys.
• Requires travel to see clients in the community and travel between work sites either via FBH owned Vehicles and/or personal vehicle.

Benefits

• Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays!
• Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
• Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
• Medical, Dental and Vision.
• Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
• Flexible Spending Accounts.
• Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
• Signing Bonus!
• No-cost licensure supervision for those pursuing clinical licensure.
• Federal and State Loan Forgiveness Program for qualifying Programs.
• Reimbursement of License/Certification application fee that is required for the position.
• Free Employee Assistance Program.
• Staff Discounts at various FBH partners throughout Spokane!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees