Supervisor-Network Operator Controls

Tallgrass•Williston, ND

24d

About The Position

Description Primary purpose: Responsible for leading the NOC’s efficient and thorough monitoring of the saltwater disposal field locations to ensure that these locations are fully operational, maximizing capabilities/intake along with maintaining a professional and courteous attitude at all times. Responsibilities Essential duties and responsibilities: Directly supervise Operators and systems. Hire, train and develop Operators. Collaborate with management team on various projects. Monitor and support field activities safety and efficiently. Manage Operator schedules and review employee timesheets. Cover Operator shifts when needed. Develop and maintain systems and processes for dispatching, monitoring, and controlling of the disposal systems. Respond to alerts/alarms according to Standard Operating Procedures. Detect and respond to all infrastructure alerts and escalate to the appropriate parties as necessary. Train employees to have working knowledge of fundamental operations of relevant software, hardware and other equipment Monitoring and report fluid levels of each tank, ensuring safe operations Ensure NOC is in compliance with regulatory and environmental agencies Coordinate with trucking companies on delivery of water Enter truck load slips Ensure continuous smooth transition of shift turnovers between Operators. Ensure ongoing improvement through evaluation of current processes. Proactively monitor water levels at the site to ensure tanks are within their operating parameters Communicate operations problems which occur, such as down time, and actions taken Provide management with reports and details as needed Write effectively, and understand verbal and written communications, including but not limited to email. Occasional but infrequent travel away from the usual assigned work location may be required. Deal with a wide variety of people with tact, courtesy and professionalism. Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully. Maintain a regular, dependable attendance and a consistently high level of performance. Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public. Other daily, weekly, monthly or special project duties as identified and defined. Qualifications Minimum requirements: Education: High School diploma or equivalent. Experience/Specific Knowledge: A minimum of one (1) year with direct people management. Intermediate proficiency level in MS Office applications that may include but are not limited to Excel, Word, and Outlook. Certifications, Licenses & Registrations: Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel). Competencies, Skills & Abilities: Strong leadership skills and the ability to manage multiple individuals and projects on a daily basis. Good problem-solving skills, including the ability to utilize multiple resources to arrive at a solution. Strong customer focus that includes demonstrated and consistent verbal and written communication skills. Ability to quickly analyze changing conditions at the facilities and make appropriate adjustments within operating parameters. Ability to perform the required and expected duties with little or no direct supervision. Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules. Ability to successfully perform multiple tasks with strict deadlines. Ability to organize and prioritize daily work. Physical Demands: All of the physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs. Minimal safety hazards; general office working conditions. Must be able to sit for prolonged periods of time. The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Working Conditions: 24/7/365 operation; Work schedule change may occur with little advance notice. Occasional but infrequent travel away from the assigned work location may be required. May be required to carry a cell phone and be available to respond during working and non-working hours. The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed. Supervisory Responsibility: Yes Other responsibilities: The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.

Requirements

High School diploma or equivalent.
A minimum of one (1) year with direct people management.
Intermediate proficiency level in MS Office applications that may include but are not limited to Excel, Word, and Outlook.
Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).
Strong leadership skills and the ability to manage multiple individuals and projects on a daily basis.
Good problem-solving skills, including the ability to utilize multiple resources to arrive at a solution.
Strong customer focus that includes demonstrated and consistent verbal and written communication skills.
Ability to quickly analyze changing conditions at the facilities and make appropriate adjustments within operating parameters.
Ability to perform the required and expected duties with little or no direct supervision.
Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules.
Ability to successfully perform multiple tasks with strict deadlines.
Ability to organize and prioritize daily work.

Responsibilities

Directly supervise Operators and systems.
Hire, train and develop Operators.
Collaborate with management team on various projects.
Monitor and support field activities safety and efficiently.
Manage Operator schedules and review employee timesheets. Cover Operator shifts when needed.
Develop and maintain systems and processes for dispatching, monitoring, and controlling of the disposal systems.
Respond to alerts/alarms according to Standard Operating Procedures.
Detect and respond to all infrastructure alerts and escalate to the appropriate parties as necessary.
Train employees to have working knowledge of fundamental operations of relevant software, hardware and other equipment
Monitoring and report fluid levels of each tank, ensuring safe operations
Ensure NOC is in compliance with regulatory and environmental agencies
Coordinate with trucking companies on delivery of water
Enter truck load slips
Ensure continuous smooth transition of shift turnovers between Operators.
Ensure ongoing improvement through evaluation of current processes.
Proactively monitor water levels at the site to ensure tanks are within their operating parameters
Communicate operations problems which occur, such as down time, and actions taken
Provide management with reports and details as needed
Write effectively, and understand verbal and written communications, including but not limited to email.
Occasional but infrequent travel away from the usual assigned work location may be required.
Deal with a wide variety of people with tact, courtesy and professionalism.
Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully.
Maintain a regular, dependable attendance and a consistently high level of performance.
Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
Other daily, weekly, monthly or special project duties as identified and defined.