Supervisor Mid Revenue Cycle - Navicent Medical Records, Full Time

Atrium Health Floyd • Macon, GA

278d

About The Position

The Mid-Revenue Cycle Supervisor is responsible for overseeing daily operations within an assigned Mid-Revenue Cycle function, ensuring adherence to organizational policies, regulatory standards, and performance goals. This role provides leadership, manages team performance, and supports operational excellence by driving process improvements and quality assurance initiatives. The Supervisor collaborates with internal stakeholders to maintain efficiency, enhance compliance, and foster a high-performing team environment.

Requirements

• Bachelor's degree in health information management, Healthcare Administration, or a related field, or equivalent experience.
• Relevant industry certification from an approved accrediting body such as AAPC or AHIMA.
• Minimum of 7 years of experience in Mid-Revenue Cycle operations, Coding, HIM, or Healthcare Technology, including 1+ years of progressive leadership experience in a large integrated healthcare system.
• Demonstrated knowledge of facility coding, professional coding, and/or HIM operational guidelines and workflows necessary to scope of work.
• Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS).
• Experience in process improvement, performance management, and operational efficiency initiatives.
• Proficiency in EHR systems and Microsoft 365 applications.
• Excellent leadership and team development skills.
• Ability to collaborate across departments and within a matrix organizational structure.
• Strong problem-solving skills with the ability to work within deadlines and maintain accuracy.
• Effective communication skills to engage and manage diverse stakeholders.

Nice To Haves

• Proven ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability.
• Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams to align goals, facilitate integration, and drive strategic initiatives.
• Ability to identify and solve problems creatively, work within deadlines, and maintain a high level of accuracy and attention to detail.

Responsibilities

• Oversee daily operations within assigned function, ensuring team performance aligns with organizational and regulatory expectations.
• Identify, implement, and monitor process improvements to enhance efficiency, productivity, and accuracy across the Mid-Revenue Cycle.
• Ensure compliance with all applicable laws, regulations, and accreditation standards. Maintain confidentiality of patient records and escalate concerns as necessary.
• Track and analyze key performance indicators (KPIs) to assess operational effectiveness and drive continuous improvement.
• Leverage healthcare technology and analytics tools to optimize workflows, improve data accuracy, and enhance decision-making processes.
• Serve as a liaison between Mid-Revenue Cycle functions and other departments, facilitating communication, problem-solving, and cross-functional collaboration.
• Supervise and develop team members by providing coaching, performance feedback, and professional development opportunities. Conduct hiring, training, and performance evaluations to ensure a skilled and engaged workforce.
• Monitor quality standards, address operational challenges, and implement corrective actions to maintain a high level of service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree