Supervisor, Merchant Sentiment
Doordash•Tempe, AZ
421d
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About The Position
The Supervisor, Merchant Sentiment at DoorDash plays a critical role in ensuring the success of Merchant partners across the DoorDash and Caviar platforms. This position involves coaching and leading a team to deliver exceptional support experiences that are empathetic and personalized. The Supervisor is responsible for fostering team collaboration, employee development, and problem-solving, while also managing escalated issues and metrics to enhance merchant satisfaction and advocacy.
